- Salary
Competitive
-
Experience
5 - 10
Years
- Job level
Manager
- Deadline to apply
16/09/2024
Benefits
- Insurance
- Travel
- Allowances
- Uniform
- Incentive bonus
- Healthcare
- Training Scheme
- Salary review
- Seniority Allowance
- Annual Leave
Job Description
I. Job Overview
This position is responsible for overseeing the airfreight product performance including operations & customer services
II. Roles and Responsibilities
- Responsible for overall airfreight product performance
- Work closely with Commercial Team for the product development, client solution and growth plan
- Responsible for client implementation and managing the customer service & daily operation
- Follow the customer’s KPIs and SOPs strictly
- Monitor the KPIs and internal SOPs of the team carefully
- Motivate the team to be proactive in securing ad-hoc business by quoting the most competitive rates and on time.
- Follow up daily operation of both air export and import shipment, planning and allocation of staff duties and process.
- Ensure maintain high levels of Customer Service & operation smoothly
- Train & coach all staffs the internal systems and find ways to automate the process than manual process.
- Build and maintain the good relationship with airlines and customers
- Control the operation cost effectively, find the solutions to improve the cost if any
- Manage the budget of air department weekly/monthly & provide the reporting to Directors/Finance Team on time
Job Requirement
- Degree holder in Global Supply Chain, Logistics or Transportation is preferred.
- Minimum 10 years’ experiences in air freight industry and at least 5-year in managerial experience.
- Good understanding and experience in air freight consolidations, airline operations, airport operations.
- Understanding of verticals likes DG, High tech, Retail, pharma Aerospace is a plus
- Independent, strong leadership, team spirit, highly adaptable
- Flexible, hands-on, able to work under pressure, detail-oriented with strong analytical and problem-solving skill, can meet tight deadlines
- Strong communication and interpersonal skills
- Proficiency in Microsoft Office – Excel, Word and PowerPoint
- Fluent written and spoken English
Work location
Ho Chi Minh
52-54 56, Trường Sơn, Tân Bình, Hồ Chí Minh
More Information
- Degree:
Bachelor
- Age:
Unlimited
- Salary:
Competitive