Chuyên viên quản lý đơn hàng | Order Fulfillment Specialist（Korean/English）

Job Description

1. Order management

- Create and manage customer quotes

- Prepare online/offline contracts

- Assist in business order confirmation

- Track orders/deliveries

- Ensure timely delivery of services and information to customers

2. Logistics

- Ensure all customs clearance for orders are processed and compliant with regulations

- Handle customer complaints/return process

- Handle shipping/customs etc.

3. Warehouse

- Participate in annual inventory and monthly reconciliation

- Track inventory/shipping lead times

4. Others

- Support SOP/WI development of Local process and establish Local logistics/order following process

- Other tasks and matters assigned by the supervisor

Job Requirement

1. Diploma

 Bachelor's degree in Business/Supply Chain or equivalent major

2. Work experience

- Minimum 2-3 years of experience in import, export and customs processes and demand/supply planning

- Experience in supply chain/logistics/order tracking/warehouse management

- Understand local import and export regulations

3. Others

- Practical experience in ERP and MS Office (especially Excel)

- Strong organizational skills/ability to handle multiple tasks

- Have team spirit and teamwork skills

- Good Korean/English communication skills (Korean preferred)