ASEAN Capability Development Manager

Job Description

1. Drive sales force effectiveness and capability improvement

• Collaborating with each ASEAN business leads to understanding their specific team purpose & priorities to develop a clear roadmap of improvement

• Competency frameworks – Own, manage & maintain the ASEAN competency frameworks to Identify training and development needs at all levels across all sales teams

• Work closely with ASEAN countries’ sales capability manager in execution of capability development plans/objectives

• Develop external benchmarking to ensure we reach the goal of providing high standard training programs

2. Sales process optimization

• Own, lead & identify improvement areas of Sales Processes across ASEAN countries

• Own the sales element of the AkzoNobel CSAT survey working with sales leads to improvement scores

• Analyze existing sales processes and identify opportunities for improvement to increase efficiency and effectiveness.

• Implement standardized sales methodologies and tools to streamline operations and improve customer engagement

3. Driving Excellent Execution through the principles of the AkzoNobel Advance Sales Academy (ASA) Way to Sell

• Manage the full integration of the ASA Way to Sell within the sales functions of the business

• Create and deliver ASEAN ASA Strategy that conforms with Global Commercial Excellence requirements

• Liaise with the Global academy to ensure globally pushed learning programs are coordinated and implemented in a brilliant way

• Maintain an understanding of the specific needs of our multi-channel customer base·

• Act as the point of escalation for all queries and operation decisions related to the ASA Way to Sell and Excellent Execution

• Lead and develop the ASA Steering Group

• Create and deliver ASA Way to Sell programs for key members of Marketing, Shopper and Finance teams

• Manage and report on ASA budget to Sales Leadership Team

Job Requirement

- Bachelor’s degree or higher in Business, Sales, Marketing, or a related field.

- Minimum 5 years of experience in sales capability development, training, or sales operations.

- Strong communication, facilitation, and stakeholder management skills.

- Proven ability to lead cross-functional projects and drive process improvements.

- Experience working in a regional or multi-country ASEAN environment.

- Experience in designing and delivering sales training programs.

- Familiarity with competency frameworks and performance assessment tools.

- Background in coaching, mentoring, or sales enablement.

- Strong analytical and project management skills.

- Exposure to global or matrixed organizations is a plus.