[HN] Operation Deputy Manager (Glam Beautique)

Job Description

Summary:

• Monitor operation of Glam Beautique store chains and support for opening new stores
• Directly Monitor and Handle all Glam Beautique stores (Store manager function)
• Support the store by creating and updating rules, mechanisms, and educational systems (Store Operation department function)
• As an MDOP integrated business, cooperate with each other and solve problems in cooperation with related departments.

1. Monitor the Operation of all Glam Beautique stores:

• Find out and propose for solving issues, including sales/GP/ TOD improvement by below:
• Go to stores for checking the situation and support for store operation, ensuring the Store follow concept properly;
• Cooperate with GB’s Division Leader / Group Leader/ Supervisor for information sharing, inventory managing (Transfering, Ordering, PA0)
• Coordinate with GB’s Supervisor for checking the situation of Project;
• Inform all the information and promotion from MD to store operation, follow up the application of all stores and report to MD;
• Work with related departments (IC/IT/ID/ACCT/Legal...) to solve OPR matters if any
• Make monthly/ promotion result report
• Improvement / Renovation / Innovation
• Improve/innovate Operation by creating and updating rules, mechanisms, and educational systems.
• Manage and develop staff by training, mentoring, coaching.
• Following new concept, support making layout, regulation, enviroment, assorment.
• Propose new promotion to MD.
• Check Operation expenses and propose expenses improvement. Support making P&L
• Complete Opening new GB stores:
• Support to make layout, set up fit-out, fixture, display, facilities and systems
• Coordinate with Store Operation team for training operation/ Cashier & CS/ MMD skill and product knowledge for new staff.
• Support for operation before and during the opening period.
• Coordinate with related departments (HR, IT, ID,…) for related matters
• Arrange supporter from other Department to support merchandise displaying.

2. Other duties:

• Manage Skill Test program in coordination with Trainer, MD, Academy...
• Check promotion/event at stores: display, implementation,… etc
• Arrange for payment to suppliers/ landlord
• Ensure stationery and material for stores
• Other tasks assigned by GB Operation Manager / General Manager
• This job description will be reviewed yearly to adapt with business’ demand

Job Requirement

• Bachelor/College degree in Economic, business administration or equivalent qualifications
• At least 3 years of experience in retail business. 2 years at Supervisor level
• Customer-oriented mindset
• Customer-focused / Customer Oriented mind set
• Good communication skill
• Good command of verbal and written English
• Time-management and team work skills
• Abilities to use computer, office programs and database