Keywords

...performance in Call Center: data-processing, work shift scheduling; payroll; reports; - Supporting sales team with Telemarketing (introducing promotional campaigns, new product packing, and so on)...

... Xây dựng phòng Chăm Sóc Khách Hàng hoạt động hiệu quả, mang đến trải nghiệm khách hàng vượt trội với tiêu chí lấy khách hàng là trung tâm. Áp dụng công...

...on SAP B[...]CX Call Center, Website (E-commerce, Warranty Service, Customer Service…) improving team efficiency and training. PROJECT MANAGER – BUSINESS ANALYST – IMPLEMENT LEADER –...

...& Supervisor, Call Center (Customer service), Picker & Packer (Warehouse staff), Cashier, Delivery and Admin. Identified and assessed future and current training needs through job analysis,...

...System, Backend, call center…), Company Training plan for staff for annual quarterly. - Responsible for setting up the KPI and PDMS for team members. - In charge of the quality and performance of...

...,quản trị Call Center 3CX - Triển khai các phần mềm quản trị giám sát CNTT:PRTG Network Monitor,Datasecurity plus, exchange report,ServiceDesk Plus - Quản trị cloud...

...([...]) Call center expansion ([...]) Avaya to 3CX system migration ([...]) ERP feature upgrades (invoice combination, pricing adjustments, installment payment) 04/[...] application...

...Integration and Call Center Solutions: deployment and operation of call centers using PBX Asterisk, integration and interaction with Telco services (SMS, Voice), developing a VoIP game scenario. -...

...end user as a Call Center. Create plan working overtime for team. Other tasks are assigned by leader. API, SQL Server, Office, Teams… , manage change requests and issues on system. Perform UAT...

...a virtual Call Center integrated with a CRM system, collaborating with technology partners over 6 months, enhancing operational efficiency and + risk-related cases/month, providing detailed...

...Service; Call-center;;- Chăm sóc và giữ liên lạc với khách hàng cũ. Tìm kiếm, contact với nguồn khách mới. - Thăm hỏi khách hàng, báo giá, làm hợp đồng khi khách...

...activities of the Call Center Customer Care Team, ensuring compliance with the Company's processes and

...and operate Team CallCenter for 3 brands Domino Pizza CallCenter for 3 brands Domino Pizza, Popeyes, and Burger King. - Propose sales support activities: Promotions, after-sales, surveys... -...

...operation of the call center to meet sales KPI targets and be in line with the Company’s objectives and strategies. _Managing teams of Sales and Sales support (QA, QC, Trainer) to meet targets and...

...in a fast-paced call center environment and maintaining a positive attitude during stressful situations. - Resolved customer complaints and issues

...Rider and Deliver Call Center Team Leader [...] – [...] In charge the performance of Hotline department of 14 skillful agents to provide the high quality calls to Uber VIP Riders.  Manage team...

...CRM (bao gồm Call Center và Database) - Tuyển dụng và quản lý 18 nhân viên tư vấn tuyển sinh + 04 Sales leader theo khu vực. - Đề xuất hiệu của hệ thống. + Dự...

...time is 50 staffs ( Call center, CS, Warehouse)& 15 outsourcings 17. Train & guide for customer service staff to use all systems & processes (call center, Hydris system...

..., Call center. 4 • Proficiency in Microsoft Windows Server [...] and [...], Microsoft Forefront TMG [...], Microsoft SQL Server [...], SharePoint [...]; Symantec AntiVirus •...

...kế hoạch Setup Call Center. - Tìm hiểu và liên hệ các công ty cung cấp dịch vụ lên kế hoạch quy trình, chi tiết thiết lập hệ thống Call Center...