Keywords

...responsible for customer care to all internal and external customers. Updating customer profile; recording responses from customers to report to superiors. Consulting English packages for customers...

...problems etc. Customer care, Handle promptly enquiries from the customer, including complaints;;University of Natural Science/Material Science/(GPA):

...analysis from the customer care department sent back monthly to improve the way to better serve customers (with trends, and develop category strategies to improve customer experience. Manage product...

...campaigns and customer care & marketing campaigns and customer care programs in difficult markets. • Budgeting, building, managing and implementing outdoor advertising plans...

...leader;;** Manage Customer care team: - Lead a customer care

...for employee;- Customer care, sales management in the existing customer system and planning to develop revenue and output according to the assigned plan. - Follow up closely the cyclical...

...- Maintain old customer care to increase sales, at the same time expand the market and find new customers according to the assigned plan. - Make periodic reports according to the department's...

...and maintained customer care activities for 45 AMC customers. • Managed IBM product services, liaising with IBM Service Centre, and oversaw local purchases and payments. • Coordinated with...

...Performed customer care work (including: sending gifts, flowers on occasions, anniversaries, ...); Managed and archived all documents and records related to the Executive Board of Directors;...

...skills. • Customer Care: Managed student and customer relations, resolving issues related to courses, instructors, and tuition. • Team Leadership: Recruited, trained, and managed a team of...

...projects - customer care 1. Search and select investors and customers to advise on project implementation 2. Analyze the feasibility of the project, directly negotiate to get the best cost for...

...and better customer care. • Manage telephone systems and carriers in the call center through call recording, IVR... • Enhance and develop Quality Assurance processes and tools they provide...

...exceptional customer care to enhance service experience. Supported corporate events and seminars.;Welcomed and assisted guests with personalized service. Managed customer inquiries and...

...to customer. - Customer care, consult new services and promotional policies. - Dealing with sales shippling line. - Contact with domestic and foreign agents to handle nominated shipments. -...

...new customer and customer care Dong Vy Import - Exprot Tranding Service CO., LTD – Import and Export Staff – January [...] to M arch [...] x Responsible for handling import and – October [...]...

...• Build customer care processes and implement consistently • Monitor to ensure that team members comply with company policies, procedures,

...management • Customer care to ensure customer experience and support product sales Achievements IMed Medical Equipment Co.,Ltd Mar.[...] – July.[...] • Consistently achieved monthly loan...

...courses for the Customer Care team, focusing on business processes and soft skills, including call handling, customer care, customer focus, handling difficult customers, and time...

...the quality of customer care via Fanpage, Google Reviews (Negative and Positive comments) - Handle and hand over customer complaints to the Operations Department - Planning Franchise Plan:...

...staff in their customer care tasks to make sure the services are professional - Handle customers’ feedbacks - Verify customers requests relating to saving fee, class transfer, refund... -...