Keywords

...và đào tạo nhân viên phòng vé, phòng hàng và tài xế trung chuyển. - Xây dựng chính sách, thủ tục tuyển dụng phù hợp với chiến lược phát...

...through a trouble ticketing system and escalation from other departments. • Responsible for 24/7 administrator, support. EDUCATION MASTER OF SCIENCE IN COMPUTER SCIENCE VNUHCM configuring and testing all...

...and maintain ticketing system: Call, Email, Facebook, Chat, Help Center - Set up Dashboard, Macro, and Ticketing Workflow * QA and Training: - Manage and improve CQM, KPI, CSAT, DSAT - Set KPI...

...process on the ticketing platform portals. Building a set of internal financial statements (ARAP - CF - Budget - P&L) that Accounting Sunrise Vietnam Events One Member Limited Liability Company (SEV)...

...in SERENA ticketing system.;*** Software Developer *** + Constructed CANCHAM (Canadian Chamber), TRG (TRG International Corporation), Profiles International Vietnam, and Teaching Evaluation internal...

...VIETNAM CO., LTD TICKETING DEPARTMENT May [...]-Current CUSTOMER SERVICE CONSULTANT Resolved customer requests related to flight tickets (reschedule, reroute, add-ons service, etc.) followed SOP Negotiated...

...live chat, and ticketing systems, resolving user issues for enterprise platforms within agreed service timelines (SLA). • Monitor business operations and IT services using dashboards (Grafana, Splunk,...

...preparation of air ticket sales reports. • Understanding our flight ticketing product inside and out to answer customers’s inquiries. • Other tasks assigned by the Manager and Director. Customer...

...on services, ticketing options, and schedules, ensuring an enhanced guest experience. ● Collected feedback to improve service quality.;● Processed and dispatched over 50 vouchers and booking packs,...

...on freshdesk ticketing system • Check attendance for IT department ATOM Solution 2/10/[...] - IT SUPPORT Present • Management Helpdesk system • Support Customer - Project BV handling and...

...monitoring, and ticketing systems – Implemented and maintained solutions to track IT assets, ensure data protection, and streamline issue resolution. • Integrating GenAI Vertex into the enterprise –...

...UAT testing. Movie ticketing app, E-commerce web - Google Coursera UX Designer Feb - July [...] | Part-time - My tasks include the end (team size: 9) to research and design new investment products. -...

...Airlines Position: Ticketing and Customer service agent - Inform customers of essential travel information, such as flights, travel times, passport/visa requirements, health and insurance requirements,...

...VoIP and helpdesk ticketing functionality. Participate in digital transformation project, with ERP solution technology. Migrated the system from On-Premise to Cloud, including application, email and data....

...Saleforces for ticketing problems. Answering incoming calls from customers to take orders, answer inquiries engage in opportunities to further the company’s goals. Contact Telephone [...] Email [...]...

...EVENT – EVENT TICKET BOOKING (05/[...]/[...]) | FRONT-END DEVELOPER A ticketing & event management platform for FPT University Designed and developed UI/UX, ensuring a seamless user -STACK...

...controlling the ticket system. Providing end-users with assistance solving computer-related problems such as business software, hardware, system, network, and security. Installing network tools to monitor...

...scenarios - Ticketing: Integrate with the external system, and also be used when there is a need to ask someone to do something user of tenant, they can manage all information belonging to their tenant...

...the booking or ticketing process. - Manage customer requests related to their