Keywords

...System, Backend, call center…), Company Training plan for staff for annual quarterly. - Responsible for setting up the KPI and PDMS for team members. - In charge of the quality and performance of...

...Work for Mobifone call center - Build up daily/weekly/monthly report for Mobifone project. - Calculate the salary,bonus, motivation programs for all employees of call center. -...

...Retail), WMS, CDP, call centers, Ecom System (Magento). EDUCATION VIETNAM NATIONAL UNIVERSITY – HCM / FRENCH UNIVERCITY POLE Bachelor of Information Technologies CNC APTECH - HCM Higher Diploma...

...ect.) for 4 call centers + Prepare monthly payroll accurately and timely (Annual leave, Timekeeper Sheet) + Ensure

...& Call Center) - Business Development & Relationship Manager - Marketing Strategy & Advertising Programs - Analytical Skill - Alternate, New Channel Development - Cross-sell &...

...great service in call centers for thousands of users, using Dialer, CRM, and ERP systems. Experienced IT professional specializing in analyzing, monitoring, and mitigating information security...

...customer care call centers, potential partners with after-sales policy. - Finance and accounting: understand the process and method of calculating production costs. ✓ System Administration -...

...mainly for call centers. The system is a comprehensive Configuration Management Tools: Visual SourceSafe, SVN, SharePoint, FirstPoint Tracking Tools: Test Director 9.0, HP Quality Center 9.2,...

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...solutions for Call Centers, Contact Centers, Omnichannel, Telesales, and AI Chat Bots, Mobile SipTrunking, SMS Brandnames, Top-up, Loyalty App ... Responsible for developing the agency channel...

...CRM odoo, SAPO, Call Center. o Thiết kế ấn phẩm truyền thông bằng Photoshop, Canva, Capcut. o Quản trị website wordpress.  Kỹ năng: o Khả năng xây dựng, đào tạo,...

...of experience in call centers, particularly in e-commerce, fast-moving consumer goods, and banking, I have practical knowledge in customer care and telesales. I excel in communication, team...

...zabbix tool. • Call Center System - Coordinate with partners to ensure the call center system is smooth and stable. - Statistics & export reports of staff calling customers -...

...Support Call Center Management Customer Relationship Management skills Proficient in Microsoft Office & Google Drive and CRM software Cross-Functional Collaboration Communication and...

...of Ho Chi Minh Call Center by supervising a dynamic team to support Transcosmos’s client managed services through forecasting, roistering, monitoring, taking decision and handling escalation to...

... Là một nhân viên chuyên cần, tôi mong muốn tìm được công việc phù hợp để có cơ hội được cống hiến, hoàn thành tốt các công việc được giao. Tôi...

...with Voice-IP: Call Center, Contact Center, CRM... Familiar with Cloud systems: AWS, Azure, Google Cloud. Building deployment solutions for devops: Docker, K8s, CI-CD... Other solutions: VDI,...

...handover party. Call centers: Answering call from VIP line and record to CRM, compliance with SLA. Setup schedule rotation for all staffs and manage the compliance Staff KPI keep 95% average....

...behalf of client ( call center). • Coordinate with clients to solve errors, take action plan, preventive plan for mistakes. • Act on behalf of Operation Manager of assigned administration tasks....

...Manage team of 9 call centers. - Ensure daily operations (order management and deliveries) of call center team run smoothly. - Provide excellent customer services via phone/ chat/...