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...Certificate in IT Service Management;Amazon Web Services (AWS) / AWS Certified Cloud Practitioner;Microsoft Certified Data Analyst Associate (Microsoft Power BI);Udemy / Mastering Microsoft Power...

...advantages, manage IT Service operation working advantages, manage IT Service operation working smoothly My Objective:  Use the power of information technology to release...

...documentation of IT Service Management processes, Network, Infrastructure and HW  Manage IT Service Providers to ensure optimum performance with consistently high standards...

...all activities of IT service division & directly report to the General Director.  Handle the hot-line of technical support quotations & submit to IT Manager for his approval, then order the IT...

...data Work with IT Service for all IT related matters In coordinating with HR team to organize company party, Year End, Company outing, Monthly Birthdays Manage & stock bar counter, order FOC &...

...and implement IT service strategies aligned with the organization's goals. • Design and improve IT service management processes based on frameworks like ITIL. (2) Service...

...Infrastructure / IT Service Mananger / IT Application Manager;Deputy Head of IT Group;;Working as IT technician, and then IT Supervisor. - Manage IT support groups (Hanoi, HCM) to make sure the

...and security, IT service delivery, SKILLS • • • • • • • • • • • • Communication skills Planning and Organizing Skills Effective Negotiation Skills Time Management Skills...

...1. Feb’23 - Now: IT Service Manager for Adidas Representative at Vietnam Report to: Regional Technical Service Manager of Adidas Member of Regional Technical Service Management Team to manage...

...of IT Service

...Management (ITAM), IT Service Desk System (ITSD). - Researching IT applications, solutions and proposing to build an optimal model, ensuring redundancy for the system on cloud computing platform,...

...@ITM Ltd. - Smart IT Service 08/[...]/[...] • Taking care of the network systems of the international companies • Involved projects 1. Steinhoff International Sourcing and Logistics - VietNam...

...experience in IT Service Management including implementation, consultant ITSM Process (ITIL Framework) and support customers in worldwide (Manulife, UBS, Publicis Groupe) as well as in Vietnam...

...Director;Director, IT Service Delivery;IT Manager;IT Manager;IT DI;• Provided comprehensive IT shared-services portfolio encompassing Infrastructure, Software, Helpdesk, Consultancy, and Training...

...Manage all IT service contracts: hosting, dns and mail offline. Make instructions. Make IT weekly report form. Setup and configure some report tools. 04/[...] – 05/[...]: IT Officer at Viet...

...as Japan's No. 7 IT Service Provider and ranked as the 8th largest IT service provider globally. Ho Chi Minh City Achievements/Tasks Achieved PMP® certification, validating my...

...Infrastructure, IT service, Digital , IT service, Digital Transformation, and Information Security. A person with the willingness to learn new trends, and technologies, and keep...

...Ensure continuous IT service delivery, monitor performance, and adhere to SLAs -Staff Management: Recruit, develop, and manage IT staff to meet organizational needs -Vendor Management: Negotiate with...