Keywords

...to improve customer experience, satisfaction, and loyalty - Collaborate with Training department to Implement annual training programs to enhance staff skills and product knowledge for BAs and...

...of Brands 2. Customer Experience Management (CXM) • Implement Omnichannel

...to optimise the customer experience. • Liaised with digital affiliates on the marketing plan (including CAC, KPI and budget). • Monitored performance of campaigns and prepared reports Key...

...of expertise in customer experience management and internal training, I have consistently driven transformative outcomes, including surpassing 90% customer satisfaction, elevating conversion rates...

... Với gần 20 năm kinh nghiệm làm việc ở các công ty có quy mô từ 50-1000 nhân sự, được học hỏi và tích lũy qua quá trình làm việc ở nhiều vị trí và ngành...

...aimed at improving customer experience at the hospital. • Resolve customer disputes and complaints. Perform insurance negotiation operations for customers at the hospital. • Prepare documents and...

...strongly promoting customer experience. Maximize profits by effectively monitoring and controlling costs (labor costs, food, packaging, ...). - Directly plan and implement the recruitment, training,...

...demand planning, customer experience, and tech integration (B2c) • Revenue & Growth: Achieved $6 million in annual recurring revenue and $[...] million in GMV, with a 21% contribution margin,...

...ensure and enhance customer experience, obtained the required budgets of the company with a full, strict Branch Sales Manager Productively operated the shops with 130 sales members, SKUs of 100 brands...

...spaces: LAYOUT Customer experience space: Occupying the majority of the overall space, it The entire project consists of 02 main spaces: includes: the reception desk, advisory INDUSTRY COMMERCIAL...

...an exceptional customer experience and lasting brand value.;;Long Beach Pearl (Luxury Jewelry - ;Head of Marketing;Digital &

...through on-site customer experience programs. Propose and manage trade marketing budget to ensure revenue growth over the same period. Develop and implement successful trade marketing and...

...per month. 3. CUSTOMER EXPERIENCE MANAGEMENT (CXM) CONSULTANT Collaborating with Viettel Solution - Customer Gauge to implement consulting activities on customer experience...

...journey & improve customer experience Excellent stakeholder management, creative thinker l l l l Expert speaker ;Tran Thi Hong Van, MBA [...] – [...] https://www.linkedin.com/in/van-tran-a[...]/...

...Designing Customer Experience on Digital Channels [...] Understanding Consumers: Continuously listen to and thoroughly understand the needs of customers and consumers. Develop strategies and...

... Được thúc đẩy bởi niềm đam mê sáng tạo và luôn trăn trở bới những câu hỏi tại sao?, tôi đã tham gia rất nhiều vai trò trong suốt sự nghiệp của mình,...

...in maintaining customer experience to ensure cluster performance of customer experience metrics against target  Managing daily operations of various hotels and training...

...hours. - Improved customer experience by analyzing customers’ feedback and data to proactively identify issues and recommend solutions. - Closely collaborated with other internal and external...

...NGỌC TÙNG ANH Customer Experience Executive Hanoi, Vietnam [...] [...] linkedin.com/in/anh-dang[...] PROFILE CAREER Self-driven and dedicated professional in business within fast paced...

...Following-up of customer experience Collecting prompt and accurate feedback from customers Documenting knowledge in the form of solution articles Making reports, researches, complete other...