Từ khóa

...of Brands 2. Customer Experience Management (CXM) • Implement Omnichannel

...demand planning, customer experience, and tech integration (B2c) • Revenue & Growth: Achieved $6 million in annual recurring revenue and $[...] million in strategy and growth in a hightech travel...

...to optimise the customer experience. • Liaised with digital affiliates on the marketing plan (including CAC, KPI and budget). • Monitored performance of campaigns and prepared reports Key...

...of expertise in customer experience management and internal training, I have consistently driven transformative outcomes, including surpassing 90% customer satisfaction, elevating conversion rates...

...MDIS (Singapore) Customer Experience ACTIVITIES Jan [...] - Mar [...] UNIS - SPRING FAIR [...] Team leader of St. Kittes & Nevis Ambassador - Planning and organizing the event for Spring fair of...

...to improve customer experience, satisfaction, and loyalty - Collaborate with Training department to Implement annual training programs to enhance staff skills and product knowledge for BAs and...

...spaces: LAYOUT Customer experience space: Occupying the majority of the overall space, it The entire project consists of 02 main spaces: includes: the reception desk, advisory area, exhibition and...

...the overall customer experience [...] HOTEL DE LA COUPOLE - MGALLERY SAPA Restaurant Manager Main responsibilities: - Sourcing better deals on all resources and equipment that warrant...

...and improve customer experience. Trained and onboarded over 200 tour guides, achieving a 10% growth in platform capacity within 6 months. Achievements: Acquired 200+ tour guides in 6 months,...

...deliver the best customer experience while fostering strong relationships between customers and the business. I aim to grow in the customer service field, improve work efficiency, and contribute to...

...mắt. Vị trí: Customer Experience Word, Excel.: Thành thạo quản lý và xuất dữ liệu. - Phối hợp với bộ phận Ops giải quyết vấn đề giữa tài xế với khách...

...an exceptional customer experience and lasting brand value. -term benefits. By fostering a high-performance culture and nurturing cross-functional collaboration, I ensure that our teams are...

...ensure and enhance customer experience, obtained the required budgets of the company with a full, strict Branch Sales Manager Productively operated the shops with 130 sales members, SKUs of 100 brands...

...through on-site customer experience programs. Propose and manage trade marketing budget to ensure revenue growth over the same period. Develop and implement successful trade marketing and...

...aimed at improving customer experience at the hospital. • Resolve customer disputes and complaints. Perform insurance negotiation operations for customers at the hospital. • Prepare documents and...

...a personalized customer experience across all channels, focusing on acquisition and retention. Integrate e-Commerce & ERP for seamless operations. Achieved results: -Elevate The Gioi Kim Cuong to...

...strongly promoting customer experience. Maximize profits by effectively monitoring and controlling costs (labor costs, food, packaging, ...). - Directly plan and implement the recruitment, training,...

...per month. 3. CUSTOMER EXPERIENCE MANAGEMENT (CXM) CONSULTANT Collaborating with Viettel Solution - Customer Gauge to implement consulting activities on customer experience...

...journey & improve customer experience Excellent stakeholder management, creative thinker l l l l Expert speaker ;Tran Thi Hong Van, MBA [...] – [...] https://www.linkedin.com/in/van-tran-a[...]/...

...Designing Customer Experience on Digital Channels [...] Understanding Consumers: Continuously listen to and thoroughly understand the needs of customers and consumers. Develop strategies and...