Từ khóa

...to improve customer experience, satisfaction, and loyalty - Collaborate with Training department to Implement annual training programs to enhance staff skills and product knowledge for BAs and...

...Vietnam. 2. CUSTOMER EXPERIENCE MANAGEMENT (CXM) CONSULTANT Collaborating with

...to optimise the customer experience. • Liaised with digital affiliates on the marketing plan (including CAC, KPI and budget). • Monitored performance of campaigns and prepared reports Key...

...apps and upgrade customer experience to evaluate quality service through app platforms. Implement and establish metrics, measurement tools, exploit and develop customer experience...

...ensure and enhance customer experience, obtained the required budgets of the company with a full, strict Branch Sales Manager Productively operated the shops with 130 sales members, SKUs of 100 brands...

...of Brands 2. Customer Experience Management (CXM) • Implement Omnichannel

...the overall customer experience [...] HOTEL DE LA COUPOLE - MGALLERY SAPA Restaurant Manager Main responsibilities: - Sourcing better deals on all resources and equipment that warrant...

...an exceptional customer experience and lasting brand value.;;Long Beach Pearl (Luxury Jewelry - ;Head of Marketing;Digital &

...demand planning, customer experience, and tech integration (B2c) • Revenue & Growth: Achieved $6 million in annual recurring revenue and $[...] million in GMV, with a 21% contribution margin,...

...and improve customer experience. Trained and onboarded over 200 tour guides, achieving a 10% growth in platform capacity within 6 months. Achievements: Acquired 200+ tour guides in 6 months,...

...through on-site customer experience programs. Propose and manage trade marketing budget to ensure revenue growth over the same period. Develop and implement successful trade marketing and...

...and enhancing customer experience Contributed to strategic cost reduction at ticketing counters, improving efficiency and customer flow management Played a critical role in the successful grand...

...an exceptional customer experience, people management, and cost control; -          Drive and manage the entire sales process – target to top prospect, identify client solutions,...

...of expertise in customer experience management and internal training, I have consistently driven transformative outcomes, including surpassing 90% customer satisfaction, elevating conversion rates...

...aimed at improving customer experience at the hospital. • Resolve customer disputes and complaints. Perform insurance negotiation operations for customers at the hospital. • Prepare documents and...

...seamless customer experience. - Work with the IT team to develop customer and product data management systems, improving personalized customer experiences and streamlining the sales process....

...a personalized customer experience across all channels, focusing on acquisition and retention. Integrate e-Commerce & ERP for seamless operations. Achieved results: -Elevate The Gioi Kim Cuong to...

...ideas to improve customer experience by keeping track of customer input and addressing concerns. Creating operating cost budgets by looking at past financial information and predicting future...

...on improving the customer

...relationship & customer