Amazon Sales & Operations Intern

About the Role

Allforwood is hiring an Amazon Sales & Operations Intern to support the daily operation of our Amazon store in the U.S. market. This is a hands-on apprenticeship: you will learn marketplace operations end to end while working directly on a live Seller Central account.

You will work 1:1 with a Mentor on account health, inventory, listing quality, advertising support and operational reporting, building a structured foundation for a career in cross-border e-commerce.

1. Position

·       Title: Amazon Sales & Operations Intern – Amazon Store Operations

·       Working model: Onsite Monday–Friday; Saturday morning work from home

·       Working hours: 08:30–12:00 & 13:00–17:30, Monday–Friday; Saturday morning (remote)

·       Commitment: Full-time, minimum 3 months

2. Job Description

Amazon Store Operations

• Account Health & Case Management: monitor policy violation warnings; create and follow up cases with Amazon Seller Support
• Inventory & Order Management: track inventory daily on Seller Central, reconcile order data, and flag stock-out or overselling risks early
• Listing Maintenance: check images, titles, descriptions, A+ Content and pricing daily; detect and report policy violations or errors
• Listing Briefs: build content and image packages for new products under the Mentor’s guidance

Advertising & Market Intelligence

• PPC Support: monitor ad spend and ACOS using existing reports; assist with budget adjustments and pausing/activating campaigns as directed
• Market & Competitor Tracking: update competitor pricing and promotions, and track Amazon platform policy changes

Reporting

·       Operations Reporting: consolidate daily/weekly reports (GMV, inventory, ad spend) using existing templates and update the shared dashboard

·       Support ad-hoc marketplace operation tasks assigned by the Mentor

3. What We Offer

·       1:1 mentoring with the Amazon Mentor throughout the internship

·       Hands-on work on a live Amazon Seller Central account and real operations dashboards

·       Structured e-commerce apprenticeship with a clear learning path

·       The right to propose improvements to operating processes and checklists

·       Full office workspace and tools provided

·       In-depth exposure to the U.S. market and the furniture industry

·       Office Location: Han’s Building, 564 Vo Nguyen Giap Street, Thu Duc City, Ho Chi Minh City

Allforwood is a fast-growing online furniture brand in the U.S., developed by Hoang Thong Wood—one of Vietnam’s leading manufacturers of Wood Finger-jointed Panels and Indoor Export Furniture.

Backed by a fully integrated manufacturing platform, Allforwood operates across multiple online channels, including its own website and major marketplaces such as Amazon, Wayfair, and Walmart—delivering high-quality solid wood products to customers nationwide.

As a strategic initiative of Hoang Thong, Allforwood represents a new generation of Vietnamese brands expanding globally, with a strong focus on e-commerce growth and long-term brand building in the U.S. market.

Requirements

Must-have

·       3rd or 4th year student, or fresh graduate, in Business, E-commerce, Marketing or a related field

·       Basic Excel / Google Sheets (Vlookup and Pivot Table are an advantage)

·       Good English reading comprehension

·       Careful, detail-oriented, with a strong sense of responsibility

·       Able to commit full-time for at least 3 months

Preferred

·       No prior experience required; candidates who have already explored Amazon / e-commerce are prioritised

·       Interest in furniture, home living, or the U.S. consumer market