Highlands Coffee

Compliance Executive

Highlands Coffee
Location

Ho Chi Minh

Ho Chi Minh
  • Salary

    Competitive

  • Experience

    Over 3 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    31/12/2026

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

Brief summary of job profile:

The Compliance Executive is responsible for handling assigned licensing and regulatory matters, government liaison, dispute resolution and commercially focused legal support. The role combines strong legal fundamentals with financial and numerical acumen to assess legal and commercial exposure, quantify claims and costs, and provide practical recommendations.

Key Accountabilities:

Licensing & Government Relations (40%)

  • Manage and obtain assigned licenses, permits, certificates and regulatory approvals, including business licenses, retail establishment licenses, food safety, construction, fire prevention and fighting, environmental and other operational permits.
  • Work directly with competent authorities; prepare and submit licensing dossiers, clarify regulatory requirements, track progress, and escalate risks, issues or bottlenecks as appropriate.
  • Maintain a complete licensing tracker, renewal calendar and supporting dossier database; ensure licenses and approvals are obtained and renewed on time to support store openings and continued operations.

Dispute Resolution & Proceedings (25%)

  • Assist in handling commercial disputes from initial assessment through negotiation, settlement, and support court litigation or arbitration proceedings as required.
  • Coordinate evidence collection, liaise with external counsel and internal stakeholders; prepare claims, responses, chronologies and hearing materials.
  • Assess & quantify principal, interest, damages, penalties, & costs; support the evaluation of settlement scenarios and their commercial and financial implications.

Commercial Legal & Contract Support (20%)

  • Draft, review and negotiate commercial contracts and transaction documents, including construction, procurement, services, real estate, leasing and other agreements assigned by the business.
  • Identify legal, financial and operational risks; provide practical recommendations on contract terms and commercial implications.

Compliance & Stakeholder Support (15%)

  • Provide legal and compliance guidance to business functions on applicable laws, regulations, internal policies and compliance requirements.
  • Support the handling of incidents, inspections and regulatory inquiries; identify compliance gaps, propose corrective actions and preventive controls.
  • Prepare concise legal/ compliance management reports risk assessments and decision papers.

Job Requirement

Education/ Training Qualifications

  • Bachelor’s degree in Law is required.
  • Additional education or professional training in Finance, Accounting, Economics or Business is an advantage.

Experience

  • 03+ years of relevant experience in in-house legal, licensing/government affairs, dispute resolution, legal consulting or project advisory.
  • Hands-on experience working with government authorities and handling licensing dossiers is required.
  • Experience in court litigation and/or arbitration is a strong advantage.

Knowledge of:

  • Strong understanding of commercial, contract, investment, licensing and regulatory laws relevant to retail operations.
  • Comfortable working with numbers and financial documents; able to calculate interest, damages, penalties, claims, cost impact and settlement scenarios accurately.
  • Proficient in Excel or equivalent tools for data analysis, reconciliation, trackers and financial/legal calculations.

Skills (Ability to):

  • Strong analytical and problem-solving skills; able to identify key issues, connect facts, legal requirements and financial considerations, and provide practical recommendations.
  • Clear, structured and concise written and verbal communication.
  • Strong negotiation, stakeholder management, organization and time-management skills.
  • Commercial mindset, ownership, independence and the ability to work under pressure.
  • Good command of English in all four skills.
  • Willing and able to travel for licensing, inspections, hearings and other business requirements.

Working hours: as per business needs. Typically, 8:00am-5:00pm Mon-Friday, additional hours may be required depending on licensing deadlines, inspections, disputes or hearings.

Work location

Ho Chi Minh
125-127 Nguyen Co Thanh, An Loi Dong ward, District 2, Thu Duc City, HCMC

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Salary: Competitive
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