Công ty TNHH FES VietNam

Customer Service Intern

Công ty TNHH FES VietNam
Location

Binh Duong

Binh Duong
  • Salary

    Competitive

  • Job level

    Entry Level

  • Deadline to apply

    30/11/2026

Benefits

  • Insurance
  • Travel
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review

Job Description

  • Receive and process sales orders from customers and the Sales Team.
  • Verify order details including pricing, promotions, quantities, delivery, and invoicing information.
  • Input and confirm orders in the ERP system.
  • Coordinate with the Logistics and Accounting teams to ensure timely order fulfillment.
  • Follow up on delivery progress and customer requirements.
  • Prepare operational reports, sales reports, and order tracking reports.
  • Support E-commerce order processing and other assigned projects.
  • Handle customer inquiries, complaints, and return requests.
  • Update customer master data and promotional programs in the ERP system.
  • Perform other tasks assigned by the supervisor

Job Requirement

  • Final-year student or recent graduate in Business Administration, Supply Chain, Logistics, Commerce, or related fields.
  • Good communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Detail-oriented, proactive, and responsible.
  • Ability to work with multiple tasks and deadlines.
  • Proficient in Vietnamese; basic English communication is preferred.
  • Good knowledge of Microsoft Excel is an advantage. (Added as a practical requirement for reporting tasks)

Work location

Binh Duong
Cty TNHH Food Empire Việt Nam, lot 11 Đ. Số 8 VSIP, KCN Singapore, Bình Hòa, Hồ Chí Minh

More Information

  • Degree: Bachelor
  • Age: Unlimited
  • Salary: Competitive
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