International Sales Supervisor

1. Sales Execution & Business Development

• Execute sales plans and action plans for Export & OEM channels in line with the department's objectives
• Actively identify, approach and develop new international B2B customers, distributors, importers and OEM/Private Label prospects
• Manage and follow up assigned sales leads and customer pipelines from lead generation to order conversion
• Participate in international trade shows, B2B events and customer meetings to develop new business opportunities
• Maintain and develop relationships with assigned international customers

2. Sales Target Delivery

• Achieve assigned sales targets and KPIs for Export & OEM accounts
• Prepare quotations and conduct customer negotiations within approved pricing and commercial policies
• Follow up quotations, samples, product development and orders to ensure timely conversion
• Identify opportunities to grow sales from existing customers through additional products or increased volume

3. OEM / Private Label Execution

• Receive and manage OEM/Private Label projects based on customer requirements
• Coordinate with R&D, Factory, QA/QC, Finance and relevant departments during product development and order execution
• Follow up project timelines, quotations, samples and customer feedback to ensure smooth progress
• Maintain an updated OEM pipeline and report project status to the Manager

4. Sales Team Supervision

• Support the Manager in coordinating daily sales activities and assigning leads/accounts within the team
• Monitor team sales performance, pipeline and follow-up activities
• Provide coaching and practical guidance to Sales team members to improve sales effectiveness
• Support team members in handling difficult customer cases and negotiations

5. Market & Customer Insight

• Collect and report customer feedback, competitor information and market developments in assigned markets
• Identify potential customer needs and business opportunities and provide recommendations to the Manager
• Maintain updated information on assigned markets, customers and sales pipelines

6. Reporting

• Prepare regular weekly/monthly sales and pipeline reports
• Track progress against assigned targets and identify gaps requiring corrective actions
• Provide timely updates to the Manager on key opportunities, risks and customer issues

1. University degree, preferably in Business Administration, International Business Administration, Economics, Marketing or related fields
2. 3–5 years of experience in B2B Sales, Export/International Sales, FMCG, F&B or related industries
3. Experience in international customer development, distributor/importer or OEM/Private Label is preferred
4. Proven experience in customer acquisition, sales negotiation and closing
5. Good English communication and negotiation skills
6. Good understanding of B2B sales processes and customer management
7. Experience in coordinating or guiding junior sales members is preferred
8. Strong communication, negotiation and problem-solving skills
9. Proactive, responsible and results-oriented
10. Able to work independently and manage multiple customer projects.
11. Willingness to travel and participate in international trade shows and business meetings