North Senior Sales Executive (Chinese and English speaking)

Coats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.

Trusted by the world's leading companies to deliver crucial, innovative, and sustainable solutions, we provide value-adding products including apparel, footwear and speciality threads.

With a proud heritage dating back more than 250 years and a spirit of evolution to constantly stay ahead of changing market needs, we have operations across 50 countries with a workforce of over 17,000, serving our customers worldwide.

Headquartered in the UK, Coats* connects talent, textiles, and technology to make a better and more sustainable world.

For more info, visit our website: www.coats.com

Role Purpose

• To be a communicator between the company and its customers through personal selling;

• To achieve agreed sales and collection targets;

• To manage and develop business of allocated sales territory by implementing sales plan, providing necessary supports to gain customer satisfaction;

• To maintain and develop relationship with customers.

Principal Accountabilities and Key Activities

• Monthly Sales Achievement/ Annual sales Achievement/ Product Mix Turnover.

• Maintain existing customers and create sales opportunities via share gain, up gradation and price increase to meet the sales target set.

• Follow up and monitor the specification gained by Global sales team, actively feedback the results and consult with Global sales team if there is any violation of subcontractors regarding compliance of specification.

• Raise quotations to customers, as appropriate, and follow progress to order completion stage.

• Number of new businesses gain with sales recorded and/or specification gain.

• Seek, develop and gain new businesses via customer conversion, up gradation, new products and services.

• Follow up and implement specification by Global Sales team to gain sales at local contractors.

• Actively notify, provide information and local support to Global sales team to work on gaining speciation from new brands.

• Collection achievement versus target.

• Liaise with Credit Control team to work closely with customers in order to collect payment on time.

• Directly work with customers’ accounting and relating departments about the payment procedure. Take responsibility to solve any issues about payment with customers.

• Maintain and develop relationship with customers and ensure customer satisfaction

• Actively approach and build relationship across department within customer organization

• Provide customer satisfaction by handling well all routine work, technical support, and problem solving.

• Adopt Dynamic 365 and report all activities and business information using this tool.

• Provide accurate and detailed Forecast of future demand.

• Report on time to direct manager.

Job requirements

• University/college graduate with experience in field sales.

• 2-3 year experience in B2B sales, working in Textile & Footwear Industry is a plus.

• Proven ability to work independently in key customer management.

• Willingness to learn, being a team player and self- motivated person.

• Ability to communicate in English & Chinese Mandarin.

• Ability to work flexibly with colleagues to achieve team objectives.

• Confidence in presenting in front of group of people.

• Strong communication and presentation skills.

• Ability to manage and prioritize own workload.

• Able to travel within North of Vietnam region.