Guest Relations:Greet and welcome guests in a professional and courteous manner; answer phone calls promptly and efficiently.
Reception Area Management:Ensure the reception area and lobby are clean, organized, and presentable at all times; check regularly for readiness.
Visitor Flow Coordination: Manage visitor registration for both pre-booked and walk-in guests; maintain accurate records of arrivals and walk-in data.
Guest Guidance:Assist visitors - especially those without agents - by providing basic product and service information, offering a brief tour, and smoothly handing over to the Sales team.
Correspondence Handling:Manage incoming and outgoing mail and other correspondence.
2, Administrative Responsibilities
Operational Oversight:Monitor and coordinate daily activities of the security team, cleaning staff, and tea ladies to ensure smooth operations and a clean, secure environment in the Experience Gallery.
Procurement Support:Assist with purchasing items and services required for the Experience Gallery.
Supplier Coordination: Liaise with vendors for essential supplies such as drinking water, refreshments, hygiene products, stationery, courier services, and utilities.
Facility Management:Oversee the proper functioning of gallery facilities including printers, water filters, and coffee machines.
Inventory Control:Ensure adequate stock of sundry items at all times..
Additional Duties: Perform other tasks as assigned by management to support gallery operations.
Job Requirement
Bachelor’s degree in English, Business Administration, or related field.
At least 1-2 years of experience in a similar function in a foreign environment.
Good communication skill (both English and Vietnamese).
Strong organizational skills with a problem-solving attitude, good communication skills, cheerful, sincere, customer service skills, multi-tasking skills, detail-oriented and careful, good attitude, teamwork and willing to help others.