Sales Admin

JOB SUMMARY:

The Sales Administrator supports daily sales operations by processing customer orders, preparing sales documents, coordinating with internal departments, and ensuring timely order fulfillment. This role also assists with invoicing and payment follow-up while maintaining accurate sales records.

KEY RESPONSIBILITIES:

• Process Purchase Orders (PO), Sales Orders, and quotations.
• Prepare invoices, delivery notes, and other sales documents.
• Coordinate with Sales, Warehouse, Logistics, and Finance.
• Monitor customer orders and delivery status.
• Maintain customer and sales records.
• Prepare sales reports and support administrative tasks.

KEY KPIs:

Sales Administration

• Order processing accuracy (%)
• Invoice and document accuracy
• Order processing turnaround time
• Timely issuance of quotations and invoices

Collection Support

• Timely delivery of SOA and payment reminders
• Accuracy of payment follow-up records

General Performance

• Internal coordination effectiveness
• Attendance and punctuality
• Task completion within deadlines

Requirements

• Bachelor's degree in any discipline.
• Good communication and coordination skills.
• Proficient in Microsoft Excel.
• Detail-oriented and organized.
• Experience with ERP systems is an advantage.