Seafreight Customer Service And Operation Staff

• Execute customer’s service requirements from Bookings, Cargo movement to Data Transmission, Documentation, Invoicing and cost booking.
• Cooperate with worldwide agents to handle shipments.
• Handle documentation for all kinds of shipments (export and import, sea freight) until close a file.
• Problem solving in order to improve service delivery standards and minimize cost impacts.
• Ensure customer satisfaction and feedback to customers in professional manner.
• Prepare reports, update system timely and accurately.

• Graduated from university with specialization in in Economics, Transportation, International Business.
• At least two years experienced in forwading, logistics.
• Good at Internet, MS Office (Excel, Word, Power Point).
• Good skill of Interpersonal communication and Customer Service
• Good at English (speaking & writing)
• Good with figures, responsible, careful, detail-oriented, and good at teamwork

BENEFITS

• Competitive salary, Global working environment, Meal allowance, 13 month salary
• Birthday gift, Marriage allowance, Infant birth allowance, Annual health check.
• Internal & external training, Language learning subsidy, Company outing activity.

Work Place : Ho Chi Minh