Warehouse Manager (Retail, Supermarket)

Candidates are required to complete a 6-9 month training period at the Cần Thơ Warehouse before relocating to a warehouse near HCMC.

Alternatively, candidates currently based in Cần Thơ who are willing to relocate to a warehouse near HCMC will also be considered. (Relocation allowance will be provided)

• Take overall responsibility for daily warehouse operations, including receiving, put-away, storage, picking, packing, and outbound activities.
• Manage and control warehouse inventory accuracy through proper stock management, cycle counts, periodic stocktakes, and data reconciliation.
• Monitor inbound and outbound operations to ensure timely processing, order fulfillment, and on-time delivery.
• Develop and optimize warehouse layout, storage capacity, and product allocation to maximize space utilization and operational efficiency.
• Establish, implement, and continuously improve warehouse Standard Operating Procedures (SOPs) and ensure compliance across the warehouse team.
• Lead, manage, and develop warehouse staff, ensuring productivity, discipline, work quality, and compliance with occupational health and safety requirements.
• Set and monitor warehouse KPIs, identify operational gaps, and take corrective actions to improve productivity and service levels.
• Coordinate closely with Supply Chain, Fleet, Operations, and other relevant departments to ensure smooth and efficient end-to-end operations.
• Ensure the accuracy and timely completion of warehouse reports, including inventory status, inbound/outbound records, stock discrepancies, and operational performance.
• Take ownership of warehouse safety, security, cleanliness, and compliance with company policies and relevant regulations.
• Investigate and resolve operational issues, inventory discrepancies, and other warehouse-related problems in a timely manner.
• Analyze warehouse performance and identify opportunities to improve processes, reduce operating costs, and enhance overall efficiency.
• Manage manpower planning and ensure sufficient staffing to meet business and operational requirements.
• Provide regular reports and operational updates to management and recommend solutions for warehouse improvement.
• Perform other duties and projects as assigned by management.

BENEFITS:

• Competitive salary, negotiable based on candidate's experience and capabilities – no salary cap.
• Full statutory benefits including Social Insurance (BHXH) and Health Insurance (BHYT).
• 12 days of annual leave and other leave benefits in accordance with company policy.
• Performance bonuses, holiday and Tet bonuses, and business performance-based incentives.
• Trade union benefits and company policies for weddings, funerals, and other special occasions.
• Professional, friendly, and international working environment.
• Clear career development and advancement opportunities.
• Company activities and employee engagement programs.

• Bachelor's degree or above in Logistics, Supply Chain Management, Warehouse Management, or a related field.
• At least 5 – 8 years of experience in warehouse operations, logistics, or supply chain, with solid experience in warehouse management.
• Proven experience in managing and leading warehouse teams, preferably in a retail, FMCG, distribution, or high-volume warehouse environment.
• Strong practical knowledge of inventory management, warehouse operations, inbound/outbound processes, and stock control.
• Experience with WMS or other warehouse management systems is an advantage.
• Strong leadership, team management, coordination, and problem-solving skills.
• Strong ability to analyze operational data and identify areas for improvement.
• Good communication skills in English and/or Chinese.
• Proficient in Microsoft Office, especially Excel.
• Ability to work under pressure, manage multiple priorities, and make effective decisions in a fast-paced environment.