Account Intern

Job Description

ABOUT DOCQUITY

Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives.

Docquity is Southeast Asia’s largest professional community of healthcare professionals. Our single-minded purpose is to build a trusted digital healthcare platform to elevate patient outcomes and, ultimately, build healthier lives. Docquity connects healthcare professionals to help them be more collaborative, productive, and impactful and partners with companies to reach, educate, and gain insights. Docquity has more than 350,000 healthcare professionals and has offices in India, Indonesia, the Philippines, Malaysia, Singapore, Thailand, Vietnam, and Taiwan.

SUMMARY

• Job Title: Account Intern
• Work Experience: From 06 months to 1 year experience in a similar position.
• Location: Ho Chi Minh city, Vietnam
• Academic Qualification: Bachelor's Degree in Business Administration, Marketing, Science, or a related field.

RESPONSIBILITIES

• Leverage your industry-specific experience in healthcare (Pharmaceutical/Medical Device) and/or digital agency to understand client needs and deliver effective solutions.

• Data report processing: Extract data from dashboard and map to aligned report template.

• Demonstrate a basic understanding of reading reports and data, providing valuable insights to clients.

• Hotline Management: Make and receive calls to follow up with HCPs at every step of the completion process.

• Technical Issue Documentation: Recording and tracking tech issues reported by HCPs/Clients.

• Maintain and update internal and HCPs/Clients trackers for efficient project management.

• Provide support to the team on internal projects, deliverables, and presentations as required.

• Provide administrative support for billing and accounts-related processes.

Job Requirement

REQUIREMENTS

• Commitment to a 6-Month internship.

• From 06 months to 1 year experience in a similar position.

• Strong Microsoft Office tools (Excel, Word, PowerPoint) skills and ability to handle data reports.

• Diligence, attention to detail, and a proactive work attitude.

• Clear speaking voice with good communication skills.

• Fluency in English (both written and spoken) is a plus.

• Ability to multitask and prioritize workload effectively.

• Problem-solving mindset with the ability to identify and resolve basic technical issues.