Account Manager

Manage multiple clients/projects and deliver sustained profit margin.

Manage and train Account Executive teams to execute day-to-day operations from briefing, planning, pitching, executing, reporting and billings.

Focus on ensuring to maintain superior customer service levels, operational excellence and strategic insight.

Drive client retention, renewals, upsells and client satisfaction.

Report to the Account Director and CCO

Excellent listening, negotiation and presentation abilities

Strong analytical, problem solving, campaign/ project management & team development skills

Superior verbal and written communication skills in English, as well as interpersonal, organizational, and time management skills

Proactive attitude and the ability to multi-task and set/meet aggressive deadlines

Education and Qualifications

BA of Marketing/ Business Administration/ Sales or relevant field

4 + years experience in Customer Success and/or Account Management