Assistant to Group Sales Director

Role Purpose

The Assistant to the Group Sales Director plays a strategic, commercial, and coordination role, acting as the right hand of the Group Sales Director across brand , residential projects, and hospitality contract business.

This role ensures sales execution excellence, cross-functional alignment, client readiness, and accurate commercial intelligence, enabling the Group Sales Director to focus on strategy, key accounts, and growth initiatives.

Key Responsibilities

1. Sales Strategy Support & Execution

• Support the Group Sales Director in translating group sales strategy into actionable plans across:
  • Residential OEM Clients
  • Jonathan Charles International Business
  • Hospitality & contract manufacturing (hotels, resorts, developers)
• Prepare sales performance dashboards, pipeline reports, and market analysis
• Track progress against annual sales targets, margins, and regional KPIs
• Assist in pricing strategy alignment between brand retail pricing and project-based costing models

2. Key Account & Project Coordination

• Act as a central coordination point for VIP clients, developers, hotel operators, designers, and consultants
• Support the preparation of:
  • Client presentations
  • Project proposals and commercial summaries
  • Inter company Liaison
• Ensure timely follow-up on leads, quotations, and negotiations have been actioned by relevant department
• Maintain oversight of active project pipelines

3. Cross-Functional Liaison

• Coordinate with internal teams including:
  • Product Development & Design
  • Manufacturing & Production Planning
  • Costing & Finance
  • Supply Chain & Logistics
  • Marketing & Brand
• Assist in resolving inter-departmental bottlenecks affecting client delivery

4. Brand & Market Intelligence

• Support brand positioning by ensuring all sales materials reflect:
  • High-end brand values
  • Design integrity
  • Quality and craftsmanship standards
• Monitor:
  • Competitor activity
  • Market pricing benchmarks
  • Hospitality and residential trends
• Provide insights to the Group Sales Director to support new market entry and product strategy

5. Sales Operations & Governance

• Maintain accurate CRM data, sales trackers, and contract documentation
• Assist in the review and coordination of:
  • Commercial terms
  • Payment schedules
  • Margin approvals
• Ensure compliance with internal approval processes and commercial policies
• Support forecasting, budgeting, and quarterly business reviews

6. Executive Support to Group Sales Director

• Manage agendas, sales meetings, and key commercial reviews
• Prepare board-level presentations and executive summaries
• Coordinate international travel, trade fairs, client visits, and major project milestones
• Act as a trusted gatekeeper, prioritizing communications and initiatives

Key Skills & Competencies

Commercial & Analytical

• Strong understanding of luxury furniture, contract manufacturing, and project-based sales
• Ability to interpret financial data, costing structures, and margin analysis
• Strong negotiation support and proposal development skills

Organizational & Communication

• Exceptional organizational skills with high attention to detail
• Professional communication style suitable for C-suite, designers, and luxury clients
• Ability to manage multiple priorities in a fast-paced, international environment
• Must be competent on Computer based systems for reporting

Interpersonal

• Confident working with senior leadership and external VIP stakeholders
• Diplomatic, discreet, and commercially astute
• Proactive problem-solver with a strong ownership mindset

Experience & Qualifications

• Bachelor’s degree in Business, Marketing, Interior Design Management, or related field
• 5–8 years’ experience in:
  • Furniture manufacturing
  • Luxury interiors
  • Hospitality or contract project sales
• Prior experience supporting senior sales leadership strongly preferred
• Exposure to international markets and multicultural teams is a plus

Key Performance Indicators (KPIs)

• Sales pipeline accuracy and conversion support
• Timeliness and quality of proposals and commercial documentation
• Internal coordination effectiveness (reduced delays / escalations)
• Quality of executive reporting and decision support
• Client satisfaction and repeat business support