B2B Sales Manager (CRE)

Job Description

Drive revenue growth in Commercial Real Estate by delivering high-quality security solutions for Grade A/B buildings, commercial complexes, mixed-use developments, retail malls, hotels, offices, and premium residential developments.

Key Responsibilities

1. Market & Segment Knowledge

• Understand CRE security operations, including concierge service, CCTV control, access control systems, visitor management, and customer service protocols.
• Ensure supplier contracts comply with company policies and local legal requirements.
• Study CRE market, competition, regulations, and adopt Securitas' global best practices.
• Identify priority CRE targets (real estate developers, property management firms, REITs, mall operators, hospitality groups).
• Review CRE pricing competitiveness; balance service quality and cost efficiency.

2. Client Engagement & Service Excellence

• Develop strong relationships with property managers, asset managers, building owners, and real estate developers.
• Conduct site visits to assess service expectations, traffic flow, VIP service needs, and guest handling SOPs.
• Ensure accurate invoicing and service quality consistency.
• Build case studies highlighting premium security services and customer-experience excellence.

3. Sales Execution

• Keep Pipedrive fully updated.
• Develop tailor-made CRE security solutions focusing on professional service, customer experience, soft-skill-enhanced guard force, and technology-assisted security.
• Prepare pricing proposals aligned with CRE performance delivery and service standard requirements.
• Oversee negotiation and closing with a disciplined commercial approach.

4. Reporting & Performance

• Participate in annual sales and business planning.
• Achieve sales targets and client development KPIs.
• Submit weekly Pipedrive updates and monthly performance reports.

Job Requirement

Qualification: Bachelor’s degree or higher in International Business, Marketing, Business Administration, Hospitality, Real Estate, or related field.

Skills

- Good oral and written communication in English (IELTS 5.5 or above)

- Ability to adapt quickly to change, proactive, and have a positive attitude

- Strong stakeholder management skills across functions and business units

- Relationship management with premium clients

- Customer service excellence mindset

- Strong communication & negotiation skills.

- Integrity, compliance mindset, safety orientation.

Experience: 3-5 years B2B Sales Manager, preferably in CRE, hospitality, property management, FM services, or related high-touch service industries.

Benefit

- Gross salary + KPI + Sales Incentive + Annual Bonus
- A year-end bonus equal to 3 month salary when achieves revenue target
- Performance Review and Promotion