Business Analyst – Software Development - JLPT N`2 and Above

WE NEED YOU:

• Act as the bridge between business stakeholders and technical teams to translate business needs into clear and actionable software requirements.
• Lead requirement-gathering sessions, document user stories, business process flows, and functional specifications.
• Ensure all project deliverables (BRD, FRD, User Stories, Use Cases, etc.) meet both client expectations and internal development standards.
• Collaborate closely with project team to ensure accurate understanding and implementation of requirements.
• Participate in defining project scope, priorities, and timelines in alignment with business goals.
• Support testing activities by validating requirements and reviewing test cases.
• Communicate effectively with Japanese clients to clarify business logic, system expectations, and change requests.
• Contribute to solution design, particularly for software development, automation or RPA projects are the plus.
• Provide post-delivery support and ensure client satisfaction and continuous improvement.

WORK LOCATION:

• 4th floor, Moc Gia Cong Hoa Building, 123 Cong Hoa street, Ward 12, Tan Binh District, HCMC
• Other sites of transcosmos Vietnam

WORKING TIME:

• Service time: 8 AM - 5 PM, Monday – Friday & Bi-weekly Saturday

REQUEST

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related fields.
• Strong IT background with experience in software development life cycle (SDLC) and requirement management.
• 1–5 years of experience as a Business Analyst, System Analyst, or Bridge Engineer in software development projects.
• Japanese proficiency (JLPT N2 or higher) – able to communicate directly with Japanese clients. Experience working or studying in Japan (understanding Japanese working behavior is a must).
• Experience in data analyst, business intelligence tools (Power BI, Tableau) is a plus.
• Knowledge of RPA tools, automation tools is a big plus.
• Analytical mindset with attention to detail and a passion for solving problems.
• Team-oriented, proactive, and able to manage multiple tasks effectively.