Business Analyst

• Support tracking and analysis of SoCom performance across key metrics, including revenue, operating profit, cost, and service efficiency.

• Assist in developing and maintaining performance dashboards and reports for weekly and monthly reviews.

• Conduct data analysis and support deep-dive studies to identify performance gaps, trends, and improvement opportunities.

• Work closely with SoCom, Commercial, Finance, and Operations teams to collect data, validate assumptions, and ensure data consistency.

• Prepare clear reports, presentations, and data visualizations to support management discussions and decision-making.

• Support performance-related initiatives and improvement projects by tracking progress and impact.

• Follow established data definitions, reporting standards, and governance frameworks.

1. Education background requirements:

Bachelor’s degree in Business Administration, Data Analytics, Information Systems, Corporate Finance, Economics, or related fields

2. Experience/Industry requirements:

• 2–3 years of experience as a Business Analyst or similar role, preferably in e-commerce, FMCG, or data-driven environments.
• Hands-on experience with data analytics and visualization tools (Power BI, Tableau, or equivalent).
• Strong analytical and problem-solving skills, with the ability to interpret complex data and convey actionable insights.
• Strong verbal and written communication skills; ability to present information clearly and persuasively.

Preferred Qualifications:

• Experience working with performance dashboards, KPI reporting, or commercial analytics.
• Exposure to cross-functional collaboration with Commercial, BI, and Tech teams.