Business Performance Manager

Job Description

Yes4All is one of the leading brands for home sporting goods & furniture in the e-commerce market. Founded in 2010, we have strived to be the world leader in e-commerce enablers in term of trading, product creating and e-commerce servicing. Based in California with an operation office in HCMC, we have more than 500 young and talented members with expert knowledge and experience in the e-commerce industry.

We are on an ambitious journey to dominate not only US e-commerce market but also to enter new e-commerce markets of more than 15 countries in Europe, Asia and North America, not only Amazon channel but also Walmart, Wayfair among others. Besides, Home sporting goods, Furniture, Outdoor and Gardening are also great opportunities that we desire to occupy and create significant values. With our steady knowledge in E-commerce, Yes4All started to provide end-to-end ecommerce-enabler service in order to help Vietnamese and global manufacturers or struggling sellers bring their products to the US & International markets.

Our mission: Connect the Worldwide Resources & create innovative platform to bring products and services from innovators and manufacturers to worldwide customers more efficiently.

Our vision: To be the world leader of e-commerce enabler in term of trading, product creating, and e-commerce servicing.

Sales Forecasting:

• 80%-20% ensure availability of inventory for top 80% GMV generators

• Control sell-in/sell-out to ensure Golden zone is meet

• Conduct monthly forecast & manage the sales forecasts quality (including forecast accuracy & bias & action plan)

• Manage the monthly sales forecast process and the building of turnover through the piloting of the sales forecast process. Analyse risks & opportunities, compare gaps vs trend changes

• Build the baseline forecast

• Ensure the sales forecast consistency, through the building of a consensus between the commercial forecasts, the financial trend and the sales history

• Successfully communicate forecast and inventory estimations to management

• Monitor and report on important changes in sales forecasts, budgets, and business strategies

• Address demand-related issues in a timely and effective manner

Inventory health control:

• Existing products & new products availability ensure, alert any cases which urgently need more inventory to capture sales trend.

• Slob solution action code, detect signals of slob and come up with back up plan in advance

• Follow up with ETA & potential OOS, manage sales action to deal with, to save advertising cost and maintain good sales rank

• Work with Sourcing & Product Development team for MOQ and lead time negotiation and arrangement

• Work with cross functional team for any ad hoc support needed to improve/ catch chances of getting higher/ better GMV/CM

• Other tasks to be assigned by line manager.

Forecast accuracy:

• Conduct forecast accuracy monthly with planning team, adjust formula accordingly to capture all missing criteria

• Controlling and Reporting on Forecast accuracy, forecast logic, channel mix, and come up with service level to work with planning

• Strategically plan ahead OOS issue and aware management to get alignment, heads up any trade off if needed and cross departmental work is required

• Other tasks to be assigned by line manager.

Job Requirement

Knowledge

• University bachelor’s degree (or upcoming graduation) in Economics, Business Administration, Marketing or Finance.

• Knowledge about the US or international market;

• Proficient in Microsoft Office. Advanced analytics tool/knowledge is preferable;

• Strong mathematical and statistical knowledge;

Skills

• Good English is a must;

• Proficient in Microsoft Office. Advanced analytics tool/knowledge is preferable;

• Excellent written and verbal communication skills;

• Capability to multitask in a fast-paced environment;

• Both the theory-driven and data-driven approaches in solving problems;

• Strong spoken and written communication skills (in both English and Vietnamese) to collaborate with team members and to explain findings clearly to internal team as well as stakeholders

• Have logical thinking and strong problem-solving skills.

• Time management and multitasking

Experience

• At least 4-5 years of experience in Planning, Supply Chain/Business/Data Analytics or similar roles. Retail Supply Chain, E-commerce experience is priority;

• Working experience in e-commerce/ retail or FMCG category management;

• Experience in Planning & supply chain;

• Relevant training and/or certifications as a Demand Planner.

WHY YOU WILL LOVE JOINING US?

FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.

• Salary review: annually or on excellent performance.

• Activities: company trips, team-building, and other customized monthly bonding events.

• Annual leaves: 16 days off and 01 Birthday Leave per year.

• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.

• Working Environment: dynamic, friendly environments with working time flexibility (Mon-Fri), and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge. 

• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.

• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.

• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.

• Career path: Provide you a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.

And much more, join us and let yourself explore other fantastic things!