C&B Operations Specialist (Up To 20 Months Of Annual Salary)

ABOUT THE ROLE

Crossian is a high-growth technology-driven e-commerce business. Behind our success is our people. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 900% in just under 4 years. Our mission now is to build direct-to-consumer brands and increase customer LTV.

As a C&B Specialist, you will support the People Operations & Empowerment (POE) team in running key day-to-day processes related to Compensation & Benefits. You will take ownership of tasks such as onboarding, insurance procedures, and compliance documentation. You will also contribute to the smooth execution and continuous improvement of C&B-related programs and policies. This role is perfect for you if you are detail-oriented, process-compliant, and eager to grow your HR operations skillset in a dynamic, data-driven environment.

WHAT YOU WILL DO

Onboarding & Employee Records:

•  Prepare and send Offer Letters to selected candidates
•  Maintain employee personnel files in compliance with internal policies and data protection requirements.
• Manage HRIS system & employee master data, ensuring data accuracy, consistency, and completeness
• Update organizational structure data in the system as the company expands.

Employment Contract:

•  Manage electronic contract issuance and signing process; track signing status and ensure timely completion.
•  Monitor probation review timelines and contract expiration dates
•  Contribute to system administration and ensure labor contract practices comply with current laws and company regulations

Health insurance (Generali):

•  In charge of Health Insurance enrollment and termination for employees and dependents.
•  Maintain accurate benefits records and work closely with Accounting to ensure proper cost allocation

Compliance Programs: Annual health check-ups for employees, Visa/Work permit for expats. Support in organizing mandatory training: Fire prevention & fighting; First-aid training..

Others: Support improvement of HR administrative workflows and digitalization where applicable. Provide administrative reports related to onboarding, contracts, head count... when required.

WHAT WE ARE LOOKING FOR

• Bachelor or above degree
• At least 2 years of experience in C&B
• Detail-oriented and highly focused professional with effective written and verbal communication skills (English equivalent to IELTS 6++ or TOEIC 800++)
• Self-starter mindset, good critical thinking, high energy to quickly adapt with a fast-growing organization
•  Experience in Technology/ E-commerce/ international companies is an advantage

WHAT YOU CAN EXPECT

At Crossian, our people are the key to our success. We believe in creating an attractive total compensation package (TCP) that not only retains employees but allows them to excel in their profession. These include:

• Monthly Salary Range: 13 - 17M VND (depending on experience)
• Bonuses: Average 8 months performance and annual bonuses per year
• Full salary during probation
• 15+ days of paid annual leave
• Global health insurance package for yourself
• Guaranteed 13th month salary
• A Pantry & a Crossian Cafe stocked with goodies, ready to serve
• Lots of other company benefits including 5-star annual Summer Summit, budget for frequent team building activities and other monthly / quarterly / annual company events
• General company T&D Program
• Other benefits in accordance to Company's Policy and Vietnam Labor Law