EUROFINS VIETNAM

[Can Tho] Customer Services Executive

EUROFINS VIETNAM
Location

Can Tho

  • Salary

    Competitive

  • Experience

    1 - 2 Years

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    31/03/2026

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Uniform
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave
  • Sport Club

Job Description

  • Handle LIMS system (quotation, client’s data/sample regist, and related tasks)
  • Coordinate with BD team to resolve client’s inquiries/complaints
  • Follow up with existing clients and maintain their regular use of ES services
  • Promote the products/services to clients, answer questions and concerns as they arise, respond to inquiries, and resolve issues as they come up
  • Understand client’s needs and make appropriate proposal clients/ BD team in case approval needed
  • Liaise with related teams to update clients’ debt status for appropriate actions
  • Collect clients’ feedback, communicate with BD and team members, make case-study for better professional customer service

Job Requirement

  • Graduate with major Business Admin, Food/Post harvest/ Biology Technology, or have profound understanding of the Food, Food-related markets and ability to expand capability to other sectors
  • At least 1 - 2 years experience at the same position
  • Good English is a plus

Work location

Can Tho
Vườn Ươm Công Nghệ Công Nghiệp Việt Nam – Hàn Quốc, KCN Trà Nóc 2

More Information

  • Degree: Bachelor
  • Other extras: Phụ cấp cơm trưa
  • Probationary period: 60 ngày (Full lương và có BHXH)
  • Age: Unlimited
  • Benefit:

    Lương Tháng 13, Thưởng KPI
    Gói BH sức khỏe nâng cao

  • Holidays:

    Nữ: 16 ngày phép/năm
    Nam: 14 ngày phép/năm
    01 ngày nghỉ sinh nhật/năm

  • Salary: Competitive
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