Claim Specialist (Temporary)

1. System & Workflow Development 

• Develop and maintain frameworks, workflows, and checklists to improve team productivity. 
• Standardize filing systems and documentation procedures to ensure data integrity. 
• Optimize the use of Acumatica for tracking work performed and contract management. 

2. Progress Tracking & Validation 

• Track actual work performed against the agreed contract and technical drawings. 
• Coordinate with site Quantity Surveyors (QS) to quantify completed work and prepare formal Statements of Completion. 
• Monitor inspection statuses (Approved, Rejected, or Approved with comments). 
• Follow up with relevant parties to resolve rejected items and track progress until final acceptance. 

3. Invoicing & Payment Coordination 

• Prepare and issue invoices based on validated completion statements and client-approved checklists. 
• Coordinate with the client to ensure documentation meets all acceptance criteria. 
• Support the receivables team to ensure payments are collected accurately and on schedule. 
• Track and plan for specific payment windows and submission deadlines to maintain cash flow. 

* Requirements:

• Be able to work full time at least 09 months 
• At least 2 years of relevant experience in claim management. 
• Good spoken and written English. 
• Self – directed, open minded, driven, follow up and challenge accepted  
• Organization skill, ability to prioritize and manage multiple tasks simultaneously.  
• Ability to work independently and effectively as well as in a team 
• Good interpersonal skills, including coordination, liaison, and multicultural communication and ability to liaise with internal stakeholders, external consultants, contractors and public authorities. 
• Ability to solve problems and work within constant tight deadlines. 

* What we offer:

• Competitve salary
• Social Insurance is fully covered after probation
• An open and dynamic English working environment
• Great chance to develop through on-the-job training methods  

* Working location: 117 – 119 – 121 Nguyen Du, Ben Thanh Ward, HCMC 

* Working time: 8:00 – 17:30; Monday – Friday