Commercial Clerk (Procurement & Customer Service)

With nearly 25 years of experience, DC Technology Company (est. 2000) and PMAC Joint Stock Company (est. 2020), founded by PhD. Bùi Thị Thúy Nga, are leading providers of comprehensive solutions for the jewelry and precious metals manufacturing industry in the Indochina region. We represent world-class brands such as Umicore, Thermo Scientific, and Dentsply, serving both global clients (Samsung, Nestlé, Swarovski) and leading Vietnamese companies including PNJ, DOJI, and SJC.

Guided by the philosophy “Global Knowledge + Vietnamese Intelligence, Craftsmanship & Heart,” we deliver advanced technologies, high-quality products, and sustainable value to our customers, partners, and employees. We are currently seeking a Commercial Clerk to support our growing business.

1. Procurement & Vendor Management (35%)

• Source, evaluate, and develop local and international suppliers.

• Negotiate, prepare, and manage the execution of domestic and international purchasing contracts.

• Classify, monitor, and evaluate supplier performance based on cost, quality, and delivery.

• Monitor purchasing price history; analyze market trends and forecast price fluctuations.

• Coordinate with related service partners, including logistics, transportation, and insurance providers.

2. Order Management (35%)

International Purchasing

• Work closely with overseas suppliers and logistics/insurance partners.

• Coordinate with internal departments to issue and confirm purchase orders; prepare and handle international trade, insurance, and shipping documents.

Domestic Purchasing

• Work with local suppliers and logistics/insurance partners.

• Place, track, and confirm domestic purchase orders to ensure on-time delivery.

3. Supply Chain Customer Experience – Sales Order Management (20%)

• Receive, communicate, and confirm sales orders from strategic customers.

• Coordinate internally and work with the Sales Department to:

  • Issue quotations

  • Provide information on quantities, pricing, delivery schedules, and delivery documents

• Monitor and manage sales contracts for strategic customers.

4. Customer Relationship Management (10%)

• Receive and handle customer requests related to supplier evaluation.

• Coordinate with internal departments to prepare and complete required documentation as requested by customers.

5. Other Tasks

• Perform other duties as assigned by the Direct Manager.

• Bachelor’s degree in Supply Chain Management, International Trade, Business Administration, International Business, or a related field.

• At least 2 years of experience in international purchasing; hands-on experience working with logistics and insurance partners is required.

• Strong data analysis skills, with advanced proficiency in Excel (mandatory); knowledge of Power Pivot, Power Query, or Power BI is a plus.

• Ability to work effectively under pressure and manage multiple priorities in a fast-paced environment.

• Strong communication skills with proven negotiation capability and logical, well-structured presentation skills.

• Preference will be given to candidates with experience in import and distribution companies, particularly in precious metals, FMCG, chemicals, or pharmaceuticals.

• Good command of English, both written and spoken.

BENEFITS:

• Competitive salary with performance reviews every six months and clear career development opportunities.

• Full Social, Health, and Unemployment Insurance in accordance with labor regulations (contributions based on 70–80% of total salary).

• Holiday bonuses, 13th-month salary, and performance-based incentives in line with company results and individual performance.

• Annual company trips and regular team-building activities.