Costing & Customer Service Specialist

1. Costing & Quotation (40%)

• Update and maintain standard pricing in SAP/ERP system
• Collect cost-related information from R&D and Production to prepare quotations
• Prepare and submit quotations to customers accurately and timely
• Monitor cost structure changes and ensure pricing accuracy

2. Order Management (40%)

• Receive and process customer orders
• Confirm delivery timeline (ETD) with relevant departments
• Monitor production progress to ensure on-time delivery
• Update customers regularly on order status

3. Coordination & Customer Support (20%)

• Coordinate with Logistics and Purchasing teams to ensure timely arrival of raw materials and molds
• Follow up delivery arrangements based on committed schedule
• Collect and report customer feedback for internal improvement
• Support resolution of order-related issues

Requirements

• Bachelor’s degree in Accounting, Business Administration, or related fields
• 2–5 years of experience in one of the following areas:
• Costing / Cost Accounting
• Customer Service / Sales Admin in manufacturing
• Order Management / Supply Chain support
• Experience working with ERP systems (SAP is a strong advantage)
• Good English communication skills (email & verbal)
• Strong organizational skills and ability to work under deadlines
• Detail-oriented and proactive mindset

What We Offer

• Competitive salary based on experience
• Performance bonus
• Shuttle bus transportation
• Full social insurance contributions Health care benefits
• Professional and structured working environment (SAP system)
• Career development opportunities toward: Costing Supervisor Planning / Commercial Executive Supply Chain roles

Working Location Lot F2-2 & F3-1, Street No.13 Thuan Dao Expanded Industrial Park Long Dinh Commune, Can Duoc District, Long An Province