1) Credit Control & Collection
- Take responsibility for credit control and collection activities for assigned markets/customer portfolios.
- Monitor outstanding balances, aging reports, due and overdue payments of assigned customers.
- Proactively follow up with customers to ensure timely payment in accordance with agreed contractual terms.
- Coordinate with Sales and relevant internal departments to resolve payment issues and collection matters.
- Maintain regular communication and follow up on customer payment commitments.
- Escalate overdue accounts, collection risks, and complex issues to the Credit Controller for guidance and further action.
- Prepare collection correspondence and follow-up notices as required.
2) Invoicing & Contract Monitoring
- Monitor invoices, claims, payment milestones, and other collection documents for assigned markets.
- Review contractual payment terms and track payment obligations, including L/C, bonds, insurance, penalties, and other relevant conditions.
- Ensure upcoming and overdue payment obligations are properly followed up and reported.
3) Reporting & Credit Monitoring
- Prepare regular AR aging, collection status, overdue accounts, and collection forecast reports for assigned markets.
- Highlight potential credit risks and significant overdue accounts to the Credit Controller.
- Provide accurate information to support cash flow forecasting and collection planning.
- Maintain complete and accurate records of customer credit and collection activities.
4) Coordination & Support
- Work closely with Sales, Project, Customer Service, Finance, and other relevant departments to facilitate collection.
- Coordinate with banks and internal teams on L/C, bonds, and other trade finance documentation when required.
- Support the Credit Controller in improving credit control and collection processes.
- Perform other related duties assigned by the Credit Controller.