Customer Service - Good at English

- Receive samples and register on the system.

- Create sample delivery or registration form (if the tests are subcontracted) basing on application form/quotation/client's request for each order for team leader review

- Send order confirmation and update to relevant teams if there are any updates from clients to have proper actions.

- Follow up the results tested by subcontractor and have proper actions

- Track orders and provide information requested by clients.

- Input order information into job management file for controlling productivity, revenue...

- Comply with QHSE policy & Quality management system (SOP, forms, guidelines, ISO17025, etc.).

- Cooperate with other teams to reach revenue target, transferring better service for customers.

- Other duties as requested by team leader/ CS Supervisor.

- University graduate in: Chemistry/Food Technology/ Biotechnology

- Fresh students (Have "Temporary Graduate Certification" or "Certificate of Completion of Study") or at least 6 months experience in relative position

- Willing working in shift (Mon-Sat: 8AM - 5PM & 10AM - 7PM)

- English skills: reading & writing skills

- Able to work independently and working in shift