Customer Service Officer (Chinese-Speaking)

Operate CMS to exert parcel status and tracking

Assist in tackling parcel check-in errors on Warehouse Management System (WMS)

Coordinate with departments to confirm parcels shipments are error-free

Any other tasks as assigned by supervisor

At 2 years work experience, preferred in freight forwarding industry and express companies

Proficient with Microsoft Office, especially in PowerPoint and Excel. 

Able to work independently, well organized, detail-minded, self-motivated

Good command of Vietnamese and speaking good Chinese. English is an advantage

Experience in operating CMS is a plus

Possess good communication skills and a customer-oriented mindset

Immediate availability is preferred