Customs Specialist

Key Responsibilities:

1. Customs Declaration & ECUS System Oversight:

Supervise all customs declarations via ECUS (VNACCS); may work with external brokers but must understand the entire declaration workflow and documentation.

2. Duty-Free Import/Export Management:

Handle duty-exempt import of raw materials and duty-free export of finished goods under EPE/Export Processing or bonded warehouse regulations.

3. ERP & ECUS Integration (e.g., WayToGo):

Operate or collaborate on tools integrating ERP systems (SAP, Odoo, etc.) with ECUS; identify discrepancies and propose resolutions.

4.Customs Liaison & Compliance:

Act as the key contact with local customs authorities; handle inspections, urgent clearance issues, and post-clearance compliance.

5. HS Code Classification & C/O Handling:

Accurately assign and maintain HS codes for materials/products; manage Certificates of Origin (C/O) and related documents.

6. Duty-Free Inventory Tracking:

Monitor and reconcile inventory of duty-exempt materials across import, usage, and export; ensure consistency with ERP and customs records.

7. Regular Reporting & Year-End Finalization:

Prepare quarterly/year-end customs reports on duty-free material use; support year-end reconciliation and customs audits.

8. Internal Support & SOP Development:

Train internal teams (document controllers, purchasing, logistics) on customs compliance; develop and maintain customs SOPs.

Job Requirements:

1. Bachelor's degree in International Trade, Logistics, Supply Chain Management, or related field.

2. Minimum 3 years of experience in customs clearance operations in Vietnam.

3. Proficient in ECUS (VNACCS) system; able to manage or oversee work with freight forwarders.

4. Familiar with duty-exempt import/export regulations, especially for EPE or bonded warehouse operations.

5. Experience working with ERP systems and tools like WayToGo for ERP–ECUS integration.

6. Strong knowledge of HS code classification, C/O handling, and customs inspection procedures.

7. Fluent in Vietnamese and English (Chinese proficiency is a plus).

8. Strong Excel skills and attention to detail in data reconciliation

Preferred Qualifications:

1. Experience setting up customs workflows for a new factory.

2. Experience in furniture manufacturers

3. Participated in ERP–ECUS integration projects.

4. Involved in duty-free year-end reconciliation and reporting.

5. Direct experience working with customs officers during audits or inspections.

6. Proactive, detail-oriented, and able to handle urgent customs issues quickly and effectively.