Demand Planner

A. Demand Forecasting & Analysis

• Collect, consolidate, and validate Sales Forecasts from Sales, Marketing, and Key Account teams on a weekly and monthly basis.
• Analyze historical sales trends, seasonality, promotions, and market factors to build accurate demand forecasts.
• Develop forecasting models using Excel (pivot tables, functions, dashboards) and support system-based forecasting tools.
• Monitor forecast accuracy, identify root causes of variances, and propose improvement actions.
• Prepare rolling demand plans and ensure alignment with commercial targets and supply capabilities.

B. Sales Forecast Coordination

• Maintain strong communication with the Sales team to understand demand drivers, risks, and upside opportunities.
• Facilitate monthly Demand Review meetings as part of the S&OP/IBP cycle.
• Ensure all forecast submissions are complete, timely, and aligned with business guidelines.

C. Order Management

• Work closely with Customer Service, Logistics, and Warehouse teams to ensure on-time and in-full delivery.
• Monitor inventory availability and coordinate replenishment needs based on forecast and orders.
• Resolve order-related issues and escalate potential risks to ensure smooth supply to customers.

D. Reporting & Data Management

• Build and maintain demand planning reports, dashboards, and KPI tracking (Forecast Accuracy, Bias, OTIF).
• Ensure data integrity and consistency across systems and planning files.
• Provide monthly demand insights, risks/opportunities, and scenario analysis to support decision-making.

E. Cross-functional Collaboration

• Work with Procurement & Supply Planning teams to align supply with demand.
• Collaborate with Marketing for new product launches, promotions, and discontinuation plans.
• Support process improvement projects to enhance forecasting, planning, and order management efficiency.

Education

• Bachelor’s degree in Supply Chain Management, Business Administration, Economics, or related fields.

Experience

• Minimum 4 years of experience in Demand Planning, Supply Planning, or relevant roles.
• Experience in consumer goods, retail, manufacturing, or distribution is an advantage.

Skills & Competencies

• Strong analytical skills and attention to detail.
• Advanced Excel skills (PivotTable, VLOOKUP/XLOOKUP, SUMIFS, Power Query, dashboards).
• Solid understanding of forecasting concepts and inventory management.
• Strong communication and stakeholder management skills.
• Ability to work with deadlines and handle multiple priorities.

Other Requirements

• Proactive, problem-solving mindset.
• Good English communication (written & spoken).
• Team player with a can-do attitude.