Demand planner

Key Responsibilities:

• Receive and confirm bookings from suppliers.

• Send cargo stuffing plan to client.

• Arrange bookings with nominated carriers upon receipt of approval from client.

• Follow up/ensure data team’s systems update meet customer’s requirements/related KPIs

• Keep client informed of changes which may affect the agreed cargo planning.

• Ensure all applicable freight and charges are collected from relevant parties (suppliers / Accounts, etc)

• Ensure vendor management within the area is carried out and properly followed-up.

• Contact with warehouse section, carriers, trucking coordinator, etc. to ensure smooth handling of the accounts.

• Prepare operational reports assigned by CS Manager/Senior executives

• Update and adhere all new procedures instructed by client of the assigned accounts.

• Carry out ad-hoc tasks assigned by Management.

Position Specifications/Requirements

• Good communication skills (fluent in English, speaking and writing)  

• Result-oriented with initiative and strong drive.

• Good time management.

• Be able to work independently and willing to co-ordinate with other team colleagues.

• Basic computer skills (Word, Excel, Outlook).

• Experience in trucking would be an advantage

Learning Description

• Overall process understanding (SCM and WND operations)

• Data work process and co-ordination

• On line training courses (systems, reporting tool, ...)

• On job training courses (Customer service skills, Problem solving, ...)