Distribution Operation Diretor

Key Responsibilities

• Lead distribution operations, including transportation, branch replenishment, last-mile delivery, reverse logistics, and distribution center coordination 
• Develop and implement transportation and distribution strategies to improve service levels, operational efficiency, customer satisfaction, and cost performance.
• Ensure full compliance with pharmaceutical regulations and quality standards, including GDP, ISO 9001, TAPA, and other relevant certifications.
• Drive operational excellence through route optimization, geo-fencing solutions, fleet utilization, network planning, and continuous improvement initiatives.
• Lead audit readiness and ensure all transportation and distribution activities consistently meet internal, customer, and regulatory requirements.
• Oversee transportation service providers, vehicle fleets, drivers, and distribution teams to ensure safe, secure, and compliant delivery operations.
• Monitor and control transportation budgets, distribution costs, and operational KPIs while identifying opportunities for cost reduction and process improvement.
• Collaborate with Supply Chain, Commercial, Quality, Regulatory...  to ensure product availability and service excellence.
• Develop business continuity and contingency plans to support critical distribution operations and minimize operational risks.
• Lead, coach, and develop high-performing distribution, transportation, planning operation teams 

Requirements

• Bachelor's Degree or above in Pharmacy, Supply Chain Management, Logistics, Business Administration, or related disciplines.
• Minimum 10 years of experience in Supply Chain, Logistics, Distribution, Warehouse, or Transportation Operations, including at least 5 years in a senior leadership role. Knowledge of the Pharmaceutical or FMCG industry is preferred
• Strong experience managing distribution networks, pharmaceutical warehouses, transportation operations, and branch logistics activities.
• Solid understanding of pharmaceutical regulations, GDP/GSP standards, transportation compliance, and warehouse operations.
• Proven experience with ERP, Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Distribution Management Systems.
• Strong knowledge of demand planning, inventory management, route optimization, and logistics performance management.
• Experience managing third-party logistics providers (3PL), transportation vendors, contract negotiation, and service level agreements (SLA).
• Excellent leadership, stakeholder management, problem-solving, and strategic planning capabilities.
• Fluent English communication skills.
• Knowledge of GDP, ISO standards, and international logistics best practices is highly preferred.
• Working Schedule: Monday to Friday, 8 AM- 5 PM (with flexible working arrangements on Saturdays when required)

•  Work Location: Primarily based at Long Hau Warehouse (Long An/Tay Ninh area, with occasional travel to the Head Office at Bahamas Tower, Diamond Island, HCM (former District 2) as required.