Handle daily ocean export/import shpts..
- Receive customer’s bookings and book space with shipping lines or co-loaders.
- Release booking conformation to customers and communicate with shipping lines, co-loaders, customs brokers, trucking companies and warehouses to coordinate and resolve operational issues.
- Monitor and strictly manage key U.S. export cut-off times: SI Cut/ AMS Cut VGM Cut CY Cut / CFS Cut
- Assist customers or agents in collecting information required for ISF-10 filing.
- Issue B/L to customers, send pre-alert to agent and put the financial data to operation system
- Send D/N to customers for confirmation then request accountants to issue invoices.
- Track shipment status and provide customers with timely updates to ensure satisfaction.
- Coordinate with the accounting department for billing and payment verification.
- Perform other related duties as assigned by management.
- Coordinate with local agents and oversea partners, airline, co loader to work smoothly, handling customer's inquiries.
- Other tasks assigned by managers.