E-commerce Supervisor

1. Channel Sales Growth & Performance Management (35%)

• Drive sales growth and profitability across assigned channels
• Develop and execute growth strategies covering assortment, pricing, promotions, and visibility
• Monitor business performance and implement timely corrective actions
• Identify opportunities to improve revenue, margins, and overall channel efficiency

2. Channel Operations Management (25%)

• Manage end-to-end channel operations to ensure smooth execution, including:
• Product setup and listing
• Purchase order (PO) and booking management
• Promotion setup and performance tracking
• Delivery coordination and inventory monitoring
• Invoice reconciliation and AR follow-up
• Resolve operational issues quickly to maintain service excellence and business continuity

3. Data Analysis & Reporting (15%)

• Analyze sales, profitability, inventory, and promotional performance data
• Build and maintain reports and dashboards for business tracking
• Translate insights into actionable recommendations to support decision-making and growth

4. Partner & Stakeholder Management (15%)

• Build and maintain strong relationships with ecommerce platforms and partners
• Lead business reviews and performance discussions
• Collaborate cross-functionally with planning, finance, supply chain, and marketing teams to ensure execution excellence

5. New Business Development & Process Setup (10%)

• Support onboarding and setup of new ecommerce partners and sales channels
• Identify, evaluate, and develop new business growth opportunities
• Contribute to process improvement initiatives for scalable operations and long-term growth
  

• 3–5 years of experience in Ecommerce, Marketplace, B2B digital sales, or quick commerce
• Strong commercial mindset with proven experience in driving sales performance and business growth
• Detail-oriented with strong operational execution and problem-solving capabilities
• Comfortable building and improving processes in a fast-paced, evolving environment
• Entrepreneurial, proactive, and results-driven with a strong sense of ownership
• Proficient in Microsoft Office applications, especially Excel and PowerPoint