Employee Relations

• Serve as the primary contact for employee relations matters, including grievances, complaints, conflicts, and disciplinary cases.
• Conduct investigations related to workplace concerns and provide recommendations for resolution.
• Support managers in handling employee performance, misconduct, and behavioral issues in line with company policy and labor law.
• Ensure fair and consistent application of company policies and procedures.

Policy & Compliance

• Ensure compliance with local labor laws, internal policies, and HR practices.
• Review, update, and communicate HR policies, employee handbook, and related procedures.
• Support audits and prepare documentation related to labor compliance and employee records.
• Coordinate with legal advisors or external authorities when necessary.

Employee Engagement & Communication

• Support employee engagement initiatives to foster a positive working environment.
• Organize employee communication sessions, engagement activities, and culture-building programs.
• Act as a trusted advisor to employees and managers on workplace issues.
• Support internal communication related to HR policies and employee relations topics.

HR Operations Support

• Maintain accurate employee relations records and case documentation.
• Prepare reports and analysis on employee relations trends, turnover, disciplinary cases, and engagement feedback.
• Collaborate with recruitment, payroll, and HRBP teams to ensure smooth HR operations.
• Support onboarding and offboarding processes when required.

• Bachelor’s degree in Human Resources, Business Administration, Law, or related field.
• Minimum 3–5 years of experience in Employee Relations, HR Operations, or HR Generalist role.
• Strong understanding of Vietnam Labor Law and HR best practices.
• Experience handling disciplinary cases, conflict resolution, and employee investigations.
• Good interpersonal, communication, and problem-solving skills.
• Ability to handle sensitive and confidential information professionally.
• Proficient in Microsoft Office applications.