Fraud System Analyst

Key Responsibilities:

• Analyze large volumes of data to uncover abnormal patterns, anomalies, and potential fraud risk indicators.
• Develop fraud triggers, fraud rules, and fraud scores for entities, products, and services to minimize fraud risks in alignment with each specific period.
• Develop and update the management process for fraud rules and the fraud prevention matrix (Fraud Matrix – AF Matrix).
• Run the Early Warning System to proactively identify suspicious activities and generate fraud alerts for timely review.
• Reporting & Performance Monitoring: Prepare regular reports summarizing fraud trends, case types, rule effectiveness, and alert outcomes. Develop and maintain key fraud KPIs, dashboards, and visual tools to support data-driven decisions by management.
• Process Improvement & Collaboration: Collaborate with other departments to enhance fraud detection mechanisms and system integration.
• Build and manage a Blacklist; implement temporary prevention measures in accordance with policies and regulations to limit damage to SHBFinance.
• Perform tasks including and not limited to as assigned by Unit Head/ Manager

A. Knowledge, Experience:

• University degree or above
• Minimum of 2 years of experience related to fraud prevention in the financial sector or related industries
• Knowledge of financial and banking products and services

B. Competencies and Professional Skills:

• Data analysis: Proficiency in using data analysis tools and techniques to identify patterns and anomalies in large databases
• Knowledge of fraud trends and best practices in the relevant industry
• Knowledge of fraud detection systems, tools, and technologies

C. Soft Skills:

• Analytical and quantitative capabilities
• Ability to work towards results
• Ability to think logically
• Sense of responsibility
• Problem-solving ability
• Decision-making and assessment ability

Reason to join SHBFinance:

Working in a Dynamic & Open Environment:

• Work alongside friendly and supportive colleagues who value individual growth and development.
• Enjoy a Monday–Friday work schedule (40 hours/week) with a 1.5-hour lunch break.
• Experience a modern, open workspace equipped with all the tools and resources needed to perform at your best.

Rewarding Your Contribution:

• Receive a competitive compensation package with regular salary reviews, with total income reaching up to 14 months’ salary per year.
• Be supported with lunch allowance and other work-related benefits.
• Enjoy a competitive annual leave package, including 1 fully paid birthday leave.
• Be covered by a comprehensive health insurance plan.
• Take part in annual company trips and team-building activities.

Growing Your Career:

• Be guided and supported in your career development by experienced and capable managers.
• Participate in key projects and collaborate with both local and international partners to broaden your exposure.
• Enhance your capabilities through training programs, learning support, language development, and knowledge-sharing activities.