KDDI Vietnam - HCM GNOC (Ho Chi Minh Global Network Operations Center)

Global Customer Service (Fresher - No need experience)

KDDI Vietnam - HCM GNOC (Ho Chi Minh Global Network Operations Center)
Location

Ho Chi Minh

  • Salary

    11 Mil - 13 Mil VND

  • Job level

    Experienced (Non - Manager)

  • Deadline to apply

    31/05/2026

Benefits

  • Laptop
  • Insurance
  • Travel
  • Allowances
  • Uniform
  • Incentive bonus
  • Healthcare
  • Training Scheme
  • Salary review
  • Business Expense
  • Annual Leave

Job Description

***New staffs will join in training course for 2 months

Main tasks

- To manage and maintain the international network through the monitoring system

- To be responsible for basic troubleshooting by cooperation with Global Partner Carrier

- To receive and feedback inquiries from customer

- Any other customer support

Working time: work in shifts, ~ 40 hours/week
- Morning Shift: 06:00 - 14:00

- Afternoon Shift: 14:00 - 22:00

- Night Shift: 22:00 - 06:00
Staffs will have break time

Salary

- Start from 11 - 13 mil gross (Entry Level)

- Overtime payment

- Light meal allowance

- Free Parking

Address

QTSC Building 9, Street No. 3, Quang Trung Software City, Trung My Tay Ward, Ho Chi Minh City, Vietnam

Job Requirement

  • 21 to 25 years old
  • Bachelor's degree or above
  • Fluent in English
  • No major or experience required
  • Positive
  • Willing to learn and acquire new knowledge
  • Able to work in shifts (Morning shift, Afternoon shift, Night shift), willing to work on Tet holiday
  • Can work long time

Work location

Ho Chi Minh
QTSC Building 9, Street No.3, Quang Trung Software City, Trung My Tay Ward, HCMC

More Information

  • Degree: Bachelor
  • Other extras:

    - Meal allowance
    - Free parking
    - Shift allowance for night shift workers
    - Award for excellent individual and team
    - Tet gifts

  • Probationary period: 2 months
  • Training opportunities: New staffs will join in training course for 2 months
  • Age: 21 - 25
  • Working time:40 hours/week
  • Colleagues: Professional and dynamic working environment with friendly, helpful co-workers
  • Benefit:

    - Bonus twice a year, salary raise twice a year
    - Training program
    - Company trip, Year end party, mid autumn festival, Tet gift, team building, outside activities...
    - Health check
    - Social insurance, 24/7 accident insurance, healthcare
    - Monthly award for personal contribution

  • Holidays:

    - 14 days off/year
    - 3 days paid sick leave/year
    - Flexible working time window for pregnant employee

  • Salary: 11 Tr - 13 Tr VND
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