[Hanoi] Mass Recruitment Senior Consultant

Purpose of the position:

Mass Recruitment Senior Consultant will manage and implement recruitment/ outsourcing activities to supply appropriate candidates, services timely and effectively to customers.

This role will also maintain the long-term relationships with clients, candidates, enhance clients’/candidates’ satisfaction and seek business growth opportunities.

Job Accountabilities:

1. Financial Goal Achievement

• Be responsible for achieving individual financial targets

• Support the team to achieve team’s target

• Follow up with clients for payment progress and reduce bad debts

2. Recruitment Service Process

a. Recruitment Service Delivery:

• Maintain and develop candidate database and recruitment channels
• Create a positive and engaging candidate experience throughout recruitment process
• Coordinate with clients to proceed with the end-to-end recruitment process (phone screening, assessment, interviews setup, selection, offer)
• Follow up with clients and assist with the candidate’s transition and onboarding process

b. Pre-employment Check:

• Perform check by clients' requests
• Coordinate with candidates to collect and verify documents

c. Internal Coordination:

• Liaise with related teams to ensure alignment in working processes
• Organize, conduct training & qualify mass recruitment skills for junior staffs.
• Provide support for related teams in activities relating to account management
• Work closely with team to proactively exchange information on the market, clients and candidates
• Provide required support for activities relating to Business Development

d. Process Improvement:

• Join projects and coordinate with other members to improve working processes

e. Reporting:

• Update report as requested
• Update pre-employment check results for clients (if any)

e. Regulatory Compliance:

• Implement recruitment activities in compliance with company policies, working process, procedures, laws regulations, preventing compliance risks
• Support audits by providing accurate records and thorough explanations of procedures (if required)
• Ensure adherence to data privacy regulations and security to protect sensitive personal information

3. Client Consultation and Support

• Provide necessary consultation for clients and candidates in specific situations, ensure employee good relations
• Visit clients to get the inquiries and information if required
• Answer any queries from clients in timely manner
• Build and nurture strong, long-term relationships with clients

4. Team Development

• Play Buddy role to support on-the-job training/ coaching for junior staffs

• Bachelor’s degree with major in Human resources, Business Administration, Economics, Law or relevant. 

• 3-4 years of working experience in Recruitment

• Certifications related to HRM (nice to have)

• Growth Mindset and One-Team Mindset.