Benefits

Job Description

Get calls and answer customers related to products’ usage, price, points of sales, promotion, point of gift exchange, complaint cases, and others.... by phone
Do CS Weekly report
Daily check the content and images for upload on Fanpage.
Update new products, promotion, TVC, Clip...on fanpage, youtube,…
Control consultation regarding customers’ Q&A on fanpage, youtube.
Manage and update product information into CRM system
Support in Weekly Customer gathering organization in HCM, Ha Noi, Da Nang.
Support in sending Birthday Cards to valued customers.
Key in customers database shared by supermarket, pharmacy,…
Follow other duties required from CS Leader

Female, welcome fresh graduate from University or under 1 year experience (Business Administration major)
Have passion in service industry;
Customer-oriented, hardworking, trustworthy, eager to learn, and teamwork spirit;
Flexibility to respond to a range of different work situations,
Can working independently, ability to multi-task, prioritize, and manage time effectively
Be willing to work overtime occasionally if requested
Proficiency in both English and Vietnamese communication
Proficiency in using MS Word, Excel, PowerPoint, Social network
Photoshop, AI, canva skill is an advantage

Ho Chi Minh

37 Ton Duc Thang Street, Bến Nghé, Quận 1, Hồ Chí Minh

Degree: Bachelor
Other extras: Parking fee
Probationary period: 2 months of probation with full salary
Training opportunities:
A2E skill training
Pre-mortems
Prioritization
Problem solving
Owner’s mindset
Idea generation
Coaching
Influencing
Courageous conversations
Effective communication
Presenting with impact
Closed-loop conversations
Creating business value
Effective meetings
Effective emailing
Organizational health
Age: Unlimited
Working time:The working hours are from 8:00 am to 5:00 pm from Monday to Friday
Colleagues: Friendly, supportive
Benefit:
Japanese Health Insurance 2000 USD for Staffs over 2 years contribution
Company trip, Team building activities
Holidays:
- 15 working days: from full 1 year to less than 3 years;
- 16 working days: from full 3 years to less than 7 years;
- 22 working days: from full 7 years or more to less than 37 years.
Salary: Competitive