[Highlands Coffee CPG] Key Account (On-Premise) Executive (Planning)

​Job Summary:

• Responsible for being a single point of contact for all sales planning related aspects within assigned customers, ensure revenue & profitable volume growth by delivering account specific business solution.
• To accelerate recruitment of new customers to increase market share and revenue.

Key Accountabilities:

Achievement of Targets/KPIs:

• Develop customer plans to meet KPIs for assigned accounts, ensuring alignment with overall business goals
• Discuss with customers about the monthly/ yearly plan to ensure achieving Target/KPIs
• Tracking order progress of POs with LWD team, checking pending orders/Delivery plans, pushing sales in/out.
• Work closely & effectively with KA Operation teams to monitor weekly/monthly volume & handle issues

Strenghthen & develop customer business relationship

• Half year business review with key customers/ Annual business review with small customers. Work with customers on specific Joint business plans. Analyze/ review customers' volume/ margin
• Negotiate with customer for customized plan to win in market place (forward stock/ promotion/ visibility booking/ inventory)
• Working closely with marketing/ trade marketing team to develop full year plan for account development
• Build proper proposals for effectively visibility/ branding/ display by account to enhance brand image & gain share
• Monitor performance & provide pre & post excecution eveluation of MKT event/ campaign
• Ensure adherence to all Company principles and policies including Budget Spending,Trade policy, Trade Terms

Develop & win new business

• Implement the expansion strategy of HORECA, Vending Machine and On-premise channels.
• Acquire new accounts according to Highlands CPG's criteria and channel distribution plan

Education:

• BA degree in Business Administration or related

Experience:

• 3-4 years of Sales or Marketing experience in FMCG companies.

Work-related skills:

• Customer business analysis/management, Food & Beverage Category/ Channel, Program execution management, Direct sales.
• Strong networking in On-premise Key Accounts, proven capability in acquiring and developing important and large accounts in On-premise channels, including Canteen, Office, Education, Transportation, Tourism, Factory, Airport, and Vending machine.

Technical Skills:

• Good at Excel/Word/PowerPoint, understand & could work with system (DMS/ SAP)

Soft skills:

• Good communication, negotiation, can handle multi-tasks and ad-hoc issues
• Hard working, can work under high pressure & having teamwork spirit
• Good skill of Analysis & Planning and problem solving
• Quick learning & able to adapt with changes

Other Requirements:

• Good commands of English communication