[Highlands Coffee CPG] Key Account Planning Executive - Minimart

Job Summary:

• Responsible for being a single point of contact for all sales planning related aspects within assigned customers, ensure revenue & profitable volume growth by delivering account specific business solution.

Key Accountabilities:

Achievement of Targets/KPIs:

• Develop customer plans to meet KPIs for assigned accounts, ensuring alignment with overall business goals
• Discuss with customers about the monthly/ yearly plan to ensure achieving Target/KPIs
• Tracking order progress of POs with LWD team, checking pending orders/Delivery plans, pushing sales in/out.
• Work closely & effectively with KA Operation teams to monitor weekly/monthly volume

Strenghthen & develop customer business relationship

• Half year business review with key customers/ Annual business review with small customers. Work with customers on specific Joint business plans. Analyze/ review customers' volume/ margin
• Negotiate with customer for customized plan to win in market place (forward stock/ promotion/ visibility booking/ inventory/ etc)
• Working closely with marketing/ trade marketing team to develop full year plan for account development
• Build proper proposals for effectively visibility/ branding/ display by account to enhance brand image & gain share
• Monitor performance & provide pre & post excecution eveluation of MKT event/ campaign
• Ensure adherence to all Company principles and policies including Budget Spending,Trade policy, Trade Terms

Develop & win new business

• Identify & approach new business opportunities: new product listing/ new distribution/ new customers

Education:

• BA degree in Business Administration or related

Experience:

• 3-4 years of Modern Trade Key Account planning in FMCG companies, with Food & Beverage products.
• Must have experience in key account planning for Minimart channels.

Work related skills:

• Customer business analysis/management, Trade Category/ Channel, Program execution management, Direct sales.

Technical Skills

• Good at Excel/Word/Powerpoint, understand & could work with system (DMS/ SAP)

Soft skills:

• Good communication, negotiation, can handle multi-tasks and ad-hoc issues
• Hard working, can work under high pressure & having teamwork spirit
• Good skill of Analysis & Planning and problem solving
• Quick learning & able to adapt with changes

Other Requirements

• Good commands of English communication