[HN] Business Development Specialist (Loyalty)

ABOUT URBOX

UrBox is Vietnam’s leading digital gifting & loyalty platform that enables businesses to integrate their reward & loyalty programs with an ever-growing network of more than 350 brands & 20,000 accepted online and offline stores in Vietnam.

UrBox has the widest network of clients in loyalty in Vietnam and provides loyalty & reward solutions to many big organizations in the aviation, banking, FMCG, Insurance, Real Estate industries and more.

KEY RESPONSIBILITIES:

Business Development Specialists are responsible for driving business growth, developing a network of contacts to attract new clients, researching new market opportunities to develop sales and revenue growth plans.

• Develop business plan to ensure sales targets are meeting or exceeding year over year growth of selected business within your assigned market
• Manage and retain relationships with existing and potential clients (B2B) as well as business partners
• Develop new business opportunities by identifying target customer groups and new markets, developing market approaches.
• Closely collaborate with other functional teams to fulfill customer inquiries and demands.
• Perform work related to business operations such as sales processes, business contracts, invoices, business documents, revenue - profit reports,... to support business growth.

Experience

• At least 3 years of experience Sales B2B in one of the following industries:
  1. FMCG Industry: Key Account Specialist or BD Specialist of a digital agency, experience in providing digital/ marketing solutions to customers 
  2. Loyalty Industry: experience in jobs linked to system connection, system and digital product work, working knowledge of banking, insurance, aviation, and e-wallet industries
  3. Gift Card/ Employee Industry: Experience in enterprises specialized in business consulting solutions (HR services, software…) and conventional gift firms 

General Personality

• Being a person who is frequently interested and wants to learn about the business‘s working processes, wants to comprehend the business‘s challenges in order to find a solution.
• Someone who is willing and enjoys debating.
• Being proactive in pushing customers and prepared for peer-to-peer bargaining actions - a win-win situation.
• Consultation skills in advising.
• Systematic thought, product consideration, and presentation coherence.

Skills

• The ability to provide new and distinct insights to clients.
• Have a good sense of the consumer and grasp the client‘s personality as well as the customer‘s valuable reasons.
• Recognize the distinct business measures, and who can speak to the fundamental metrics in the business they conducted.
• Experience managing relationships in companies with complicated departmental hierarchies.
• Expertise in designing solutions, sliding...